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iOS Meeting, Chat, Calls Tabs Gone

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Luka Mestrovic
Occasional Contributor

Hi all,

 

Curious case on one user. Basically this morning he had a couple of conf calls from his iOS and everything was perfect. Now in the afternoon the Meeting, Chat and Calls Tabs are gone in the iOS app so basically he just has the Activity and Teams icons. The app and the OS are up to date and I have tried reinstalling it, but to no effect.

The funny thing is that I logged in the same user on another iOS device which works perfectly for a different user, but with the problematic user's account the problem persists which makes me believe that it might be a policy/configuration problem. And lastly, just to make it even less consistent, the app works perfectly on Android, Windows and Web.

 

Anyone has any idea what the hell is going on?

4 Replies

Seems like a bug! Report to Microsoft from within the app.. Check if there is any updates in App store

 

/ Adam

I am having the same issue today. Desktop client is fine.

Might this have something to do with the interop mode? If you change the user's mode to Islands, does that fix the problem?

 

https://docs.microsoft.com/en-us/MicrosoftTeams/upgrade-and-coexistence-of-skypeforbusiness-and-team...

Well I guess it could be. The only thing is that we all in the company have the "Teams Only" policy so I am struggling to see why only him :)

Still it might be worth a try, I'll play around with his policy and see what comes out.

 

Thanks!

 

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