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extern user can’t give me control

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Arjan_Burghout_013
New Contributor

I have a extern person in teams. With persons in our organisation, we can share screen and give control to eachother. Is this also possible With the extern person.

The extern person use the free version on internet.

We see the button, but we can not activate this one.

8 Replies
AFAIK this is not yet supported
Check your guest access settings in the teams admin center and there is a share screen setting there. It defaults on thou so you might be ok there, but I'm trying to verify if Free Teams count as full guest to be able to screen share. I dont' think so but trying to get a test going for this.
Thank you for the respons
I was successful in screen sharing from Microsoft Teams Free account to my Tenant Teams. Obviously the Free Teams user must be invited to your tenant as a guest first since Free Teams does not support external federation(this might come with v2 of federation)

So go check your admin settings in the guest access tab and make sure you have the screen sharing enabled. Make sure your free user is joining your Tenant and switching to it. Make sure they are using the desktop client as well, since the web version doesn't support screenshare as well.

Let us know if you get it going or have any other question!
Did I misunderstand or wasn’t it the request control that didn’t work??

Adam
Ahhh, your right, I was thinking Screen Share In general. I was able to reproduce, you can't request control of a guest screenshare. It's probably by design, but I can reproduce, i'll see If I can't find anything about it.
Ok, I have verified that you cannot request control from Teams Free users. If you hover over trying to do so from your end you will see that the policies restrict requesting control. And because it's free Teams we have no control over the policies and it's what they set it to by default.
Thank you for the information and help.
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