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You're Missing Out/TeamsDisabledForTenantForbidden Error After Logging In with Office 365 F1 License

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Abdiel Marin
Occasional Contributor

We are using Teams for our organization, and it works fine for regular users. I've added a couple of Office 365 F1 users, and when although they can log into Office 365 and other apps work just fine, but when they log into Teams (through any method), they get the error: 

You're missing out! Ask your admin to enable Microsoft Teams for Company Name

The URL reads: https://teams.microsoft.com/_#/licenseError?errorCode=TeamsDisabledForTenantForbidden

 

I read this post that suggested I had to enable a "Deskless Worker(Kiosk) option in the Services & Addins control, but I do not have the option "Deskless Worker", I only see "Business & Enterprise and Guest". I've tried disabling & re-enabling the user's Team license and tried adding & switching to an Office 365 Business Essentials License for that user without any success. I have a ticket open, but so far they haven't been helpful. Very Frustrating.

 

TeamsNoDeskless.PNG

7 Replies
It’s possible your teams admin center had those settings moved over to it now. So if you go to the new teams admin. Under messaging policies you should have one for the kiosk possibly there. You can edit the setting there to enable there.

Thanks for the response, I poked around there earlier and now but didn't see anything. This is what I have under messaging policies.

TeamsPolices.PNG

Interesting. Does the user show up under the user list?
Will it let you edit and manually assign some policies there? If you can’t I’m going to have to do some digging later for some powershell magic on that. Got s big presentation to do first. Hopefully Microsoft fixes before hand thou. Keep me posted if you get a fix!

I added the meeting policy allon to that users without any issues. The support person told me that the "Deskless Worker (Kiosk)" option should show up within 5 hours as I just recently added those subscriptions, but it's been 14 hours and nothing yet.

Solution

The "Deskless Worker (Kiosk)" option eventually showed up. I'm not sure if the support agent fixed something or not, but everything seems to be working now.

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