Sep 05 2019 06:45 AM
After I upgraded the firmware to 58.15.0.41.rom from the teams admin center the Yealink T56A phone appeared offline. I deleted the phone from the teams admin center and signed in to Teams on the phone again.
The phone does not appear in the admin center.
Feb 10 2020 01:16 AM
Hello @Peter Gniewek
Did you find a solution to your issue please?
i have the same on my side.
Thanks,
Feb 10 2020 08:12 PM
I think there was a new firmware update. After I installed the new firmware I was able to see the phone in the teams admin. @Rachid Rachid
Feb 11 2020 02:44 AM
Thanks for your reply
i updated the device with the latest version FirmwareVersion=58.15.0.85 but still not displayed on admin teams.
I know that you had this issue a year ago, can you tell me which version you used for your ip phone to be displayed on teams admin please?
thanks,
Feb 11 2020 06:00 AM
I think I updated to version 58.15.0.53. The latest version should be ok too. I factory reset the phone and setup again. I deleted the phone from Teams admin center. The phone showed up when I signed in.
Feb 11 2020 07:50 AM
For me the user can sign-in to teams from yealink device without any issue and the device was never displayed on teams admin center.
Also i have some other devices displayed in teams admin center but fimware update via teams admin center is not working.
Feb 11 2020 08:34 AM
I think you can update the firmware from the phone's web interface. You can download the firmware from the yealink web site. @Rachid Rachid