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Who will not be notified?

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Frequent Contributor

Teams is quite complicated in working out when you will be notified of a post/reply. The best advice is to use the @mention feature when in doubt.

 

In this post, I've gone the reverse. I've attempted to work out situations when you will not be notified of a post.

 

Please correct me if I'm wrong?

If so, I will make edits in the post, and post an update in the comments.

 

 

WHO WILL NOT BE NOTIFIED?

 

@team
 People in your company that have not "joined" the team

(note: you be notified if you have "unfavourited" the team)

 

@channel
Members of the team that have not "favourited" the channel

(the exception is the "general" channel, given this is favourited by default)

(so basically @general and @team do exactly the same thing ie. They notify every team member)

 

@person
The person will not be notified if they have not "favourited the Team" that the channel you are posting in lives
(If the person has favourited the team, but not favourited the channel within that team that you are mentioning them in, they will still be notified)

EDIT - a person will still be notified of a personal mention even if they have unfavourited both Team and channel 

Note: you cannot mention a person if they have not joined the Team.

 

Note: Given the conditions of the above; just because you are notified when the post includes a @team or @channel mention, it does not mean you will be notified of replies to that post as well.

 

Additionally, the fact that you "follow" a channel will indeed notify you of new posts, but it won't necessarily notify you of new replies to that post.

EDIT - in my testing (10th Aug 17), it seems "following" a channel notifies you of both new posts and replies (regardless if you have been mentioned or not)

 

Given I was notified of a post, when will I then be notified of new replies to that post:

- if you made the post

- if you replied earlier on the post

- if you were personally @mentioned earlier in the post (even if you haven't contributed to the post)

- if the current reply includes a personal @mention, or @channel, or @team

- ADDED if you "follow" the channel (regardless if you have been mentioned or contributed to the post)

 

...hence, a "follow a post" feature has been proposed.

10 Replies

I tried out the examples you made about @person notification:
I mention a person that has un-favourited both team and channel. He still gets notified of the mention.
I was scared upon reading your post because I advised my colleagues to hide teams and channels according to their own active interest, being confident that they can rely on mentions to get in the loop when needed.

 

Regarding the follow/unfollow a conversation I encourage everyone to vote on uservoice suggestion about this feature

Thx Nicola...my mistake, I will edit the post to correct that.

I assumed when you unfavourite a team it also unfavourited the channels, but this is not so

cheers for sharing :)

@Nicola Rampazzoare you able to confirm this one:

 

If you were personally @mentioned in a post or in one of the replies in a post (even if you haven't contributed to the post) do you still automatically get notifications of each new reply to that post?

No, you don't get notified of subsequent posts, unless you reply (not even like)
Correct, I just tested this as well.

Yammer is different to Teams in this respect - when you are mentioned in a post in Yammer, even if you don't reply in that post, you will still get notified of subsequent replies

Yammer assumes if you are @mentioned that it's in your interest to be notified of subsequent replies, whether you have contributed or not to that conversation. Given this it makes sense that Yammer has a feature to unfollow a post (and also follow a post)

@Nicola Rampazzoin my post I said this:

 

"the fact that you "follow" a channel will indeed notify you of new posts, but it won't necessarily notify you of new replies to that post."

 

...but today I noticed this is not longer true (or did I miss something and it has alaways been like this)

 

Today, in a channel I follow, I was notified by a new reply in a post (and I have not contributed to that post and have not been mentioned in that reply)

 

Are you able to test this to confirm?

This goes to show that we desprately need powershell commands to manage 'follow' status for channels and teams as admins. I should be able to tell which users would get notified for new posts without having to track them all down and get them to follow the channel. 

Sorry for late reply: I use "follow" on our "IT Support" channel and I get notified of EVERY message that's been posted. I believe it's always been like that.
I agree about need for powershell, not completly about "follow".
Teams seems to be using an opt-in model for notifications to keep "noise" low. Following a channel is a choice that should be taken carefully. As user, I wouldn't like to have admins force me to follow channels.
Something closer is instead the option to choose if a new channel should be favorite by default (as it is now) or not, so that it'd be up to the channel creator to "advertise" to team members its existence.
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