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What notification is sent to a new user in a Microsoft Team?

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Highlighted
Jeff Shuey
Occasional Contributor

For Microsoft Teams -

How do you know you've been added? Can you opt-out?

 

Is there an email sent? An SMS?

 

Recommendation:

 

Provide a "Preview" of the email / notice that will be sent to people being added to Microsoft Teams. 

 

Bonus: Provide an option to allow the person sending the note to customize it before sending.

 

What are the defaults?

 

What notification is sent to a user that has been added to a Team?

Is it an email? Does the email have links to direct them to the team they have been added to?

 

Governance - Is there an Opt-Out link is someone chooses NOT to join a team?

3 Replies

I finally saw what someone receives when being invited to a Microsoft Team. Someone else invited me to a Team.

 

I just happened to notice it in my spam folder. Hint: this is a UX issue that needs to be addressed.

 

It would be nice to know (as a user or admin) what is being sent to those that are invited. 

 

Two Recommendations:

1. Spam Notification - Note: Alert people that this email alias may end up in the Spam / Junk Mail folder. That's where I found this notification.

2. Opt-Out and/or Ask a Q - Recommendation: Op-Out Option "No Thanks"-or- Ask a Question of the person that invited you (before joining). Not everyone WANTS to automatically added to a Team. 

 

Here are two screen shots of what was sent to me. Microsoft Teams - Community - Invitation with recos (Nov 2016).jpgMicrosoft Teams - Community - Invitation (Nov 2016).jpg

 

 

Yeap, this also has happened to me: invitation e-mails and notification e-mails about Teams are sent many times to my SPAM folder. However, the desktop App notifications and the mobile ones (Android App) work really well cc @Dan Stevenson

These are great suggestions, Jeff.  Thanks!

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