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Mike Boehm
Regular Contributor

Howdy,

 

When I click on Add Team, all the videos I've seen show all the public teams in a nice gallery so people can pick what they want.  We don't see that inside our Teams setup.  Any idea why?

 

We do NOT have our Exchange in 365.  We have Exchange on premisis but I don't know if that's causing our issue or not.  I was told this could have an effect on some things but not specifically what.

 

Also, if I try to search for a team, that works but only if I search the first word in the Team.  I have a team called Software Deployments.  If I search for Software I find it.  If I search for Deployments, it doesn't find anything.  Any reason it doesn't search all the words in a team name?

 

Thanks!

56 Replies
My colleagues and I have the same issue where not all public Teams show up and you need to search for them. Our Exchange is all in O365

Well, at least it's not just me.  Just wanted to add that I get this same behavior whether I'm using the web version or the desktop app.

If anyone knows what causes this, please let us know.

Well, I opened a case with Microsoft and spoke with someone today.  He had me click all over but didn't seem to have any idea what was going on.  Waiting for a call back...

If I'm correct Teams are next generation O 365 groups, exchange on-premise don't have this feature so If you like to use full aspek on teams go to Hybrida Exchange

Just got a call back from Microsoft telling me that this was a neat idea and I should submit it as feedback.  !@$#*^!(

 

I then sent them this URL showing how it's supposed to work.  God I hate having to open case and then teach the technicians how their own software is supposed to work.

https://youtu.be/0ShVRI5bqVs?t=1m4s

 

Microsoft Teams product developer, Dan Stevenson walks you through the latest updates to Microsoft Teams for a complete tutorial. Including: 'Public Teams' and how you can find and join them; new integrations with email and other cloud services; improvements to calendar and meetings; new mobile ...

I'm having the same problem, and we are using O365.  While I do see two teams, ones I created or updated recently to be public are not showing up, even in a search

Do you have the Microsoft Graph turned off in SharePoint? (for example can you use Delve)

Did you solve this? We have same problem.

Yes and no.  It may be because the public teams were ones I created.  I checked with our sys admin, we did have Graph enabled.

The consensus from the user body is that ALL public teams should show up when anyone goes to the Add/Join a Team page.  However, the implementation from Microsoft is to use all kinds of algorithms and other data to decide which Teams to show you when you go to that page instead of just showing them all.  Same way Facebook decides which posts you should see instead of letting you see all the posts aimed at you and we all know how much everyone "loves" that "feature".  This means that for most of us, no one sees anything when they go to that page which makes it mostly useless.

I get it.  I dislike the arrogance of that Facebook feature myself, but learned to work around it by changing the newsfeed view - but resent that I have to do it every time I go back to Facebook.  It's also humbling that my own recent posts almost never show up in the "popular" view.

 

I just tried doing a search for public team using "*", "%", "smart", and "smart*" (one public team I created has that word as the first in the name).  Nothing shows up, not even the only public team that shows up when I enter the "add team" page.

The other stupid thing is that if you do a search, it only searches starting with the first character of a team name.  If your team is called Company Test, you can't search for Test, you can only search for Company, or just 'c'.  Dumb.

Hmm, didn't notice that, thanks - searching just for 'S' turns up the one public group I saw on the add team page (which I don't belong to).  It still does not show the "Smart ..." team, though.  So, I'm still going to go with the theory it does not show teams you already belong to (which I guess is reasonable if so).

Does anyone have any recent insight into this? Our organization just announced "official" rollout and support of Teams and I (as an admin/owner) can't even see Public Teams that I am an owner of (365 Groups). Something is very broken here.

Did you manage to get some clarification regarding this?

I can confirm the same behavior.  I would expect all public Teams to show in the 'Join a Team' window but all I see is the 'join a team with a code' tile.   The only way that I can resolve the public team is to search (as previously mentioned) with the first word or first character of that first word of the public team display name.

 

Has anyone been able to have their public teams show on the 'Join a Team' window automatically without doing a search?

 

 

 

Mine is showing both in app and on the web! Have you tried both?

I just tried the web client.  Same behavior as the windows desktop client.  The only way to surface the public team is to search for it by typing in the search bar in the upper right corner of the 'Join a Team' window.   

You haven’t disabled the Microsoft graph in sharepoint?

Admin centers > SharePoint.
Choose Settings ->
Under Office Graph
•Allow access to the Office Graph
• Don't allow access to the Office Graph

Adam...I just checked and office graph is enabled.

 

Anything else you can think of that might be causing this problem?

I'm in same boat - nothing shows until I type in a letter - then only those show that start with that letter. Graph is enabled in SharePoint Admin as well.

So as we speak, still no wrokaround?

We weren't in O365, all Teams were displayed. We migrated to O365, now no Teams are displayed. Fortunately, search is working to find public Teams, but still... not what I was expecting.

Any ETA?

Same error here. I am unable to see Teams created by other users.

Has anyone found a resolution for this? Seems pretty crazy that we can't share a list of rooms available to join with our users...public or private. I have to manually publish a list of rooms with owners in order to allow my users to know what's available. This is basic functionality that clearly isn't working correctly and it looks like this has been an issue for months!

 

Everywhere I look, this appears to be a very common request without an answer, which is just baffling.

I agree this is a big problem.  We just started using Teams and already ran into an issue of people creating duplicate teams because they couldn't 'see' the other one.  I sure hope MS can fix this ASAP!

We have similar situation.

 

When we use MS Teams Desktop application we can join team only by code; when we use mobile app(ios) we can discover and join public teams without problems.

Looking for an answer as well.  We have several public teams but when I click on Join, I am just presented with a few choices and others get different options, but nobody is getting ALL the options.

Same issue here, somebody of Microsoft???

Same issue here .. some Groups show up .. some not .. really no understandable logic behind it!

I just noticed today that the 2 most recent public teams that I created in Teams are finally visible after clicking on 'join or create a team'

 

It would be nice if the public teams that Im a member of would also show up and say 'joined' or have an icon indicating as such.

We are experiencing this issue as well. 

If a user is on a Public team - and then leaves, it disappears.

If a user was never part of the team - then it is available to choose.

Same issue here.

 

User 1 can see 2 of 2 public teams

User 2 can see 0 of 2 public teams

Confusing...

 

Exchange O365, Graph enabled

 

@Mike Boehm .  It looks to be a known issue, and I have called support at Microsoft.  They pointed me to the uservoice:  https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18644551-search-public-and-pri...}

 

This really seems like a huge oversight, when talking prevention of sprawl and promotion of collaboration.

@bderrWI reading this: https://www.microsoft.com/en-gb/microsoft-365/roadmap?filters=&filters=&searchterms=44370 

 

It looks like that might end up being resolved? 

 

Teams is making it easy to discover and join private teams. Admins and team owners can control whether they want to allow private teams to be discovered by Teams users. When a private team is discoverable, it shows up in search results and is included in suggestions in the team gallery alongside public teams in Teams. This makes it easy for people to search for and find the private teams that they want to join. People can request to join a private team which a team owner can then approve or deny.

@Ben Grinsted I wonder if improving public team discovery (adding them to the join team landing page) is a part of that.  I can see how they might work that into that feature, but since it's not strictly mentioned, I wouldn't necessarily bet on that unless you've heard otherwise.

@MHoward2040 you're right, I'm probably reading too much into it and being too optimistic about it. Fingers crossed for it though.

@Ben Grinsted  Improving the discoverability of private teams simply adds a flag that marks private teams as discoverable or not.  https://docs.microsoft.com/en-us/microsoftteams/manage-discovery-of-private-teams

 

I think the problem here is that the Graph might not have enough signals about a team to present it as a candidate in its list of suggested teams shown to an individual user. The teams you see are determined based on your activity and the activity of others similar to you. Sometimes, as you can see, the algorithm doesn't get it right.  Other problems happen when you enable restrictions on search inside Teams (see https://office365itpros.com/2019/04/26/teams-exchange-abps/). 

 

Obviously there's some work to improve the situation here, which is why solutions like https://www.petri.com/creating-publishing-teams-directory exist.

@Tony Redmond Ah, thanks. It would be nice to have the directory built into the tool, without having to script your own solution. It feels like it's trying to be too clever for its own good.

 

I think we may suffer in that that we still have on premise Exchange without any hybrid configuration. That said, if activity is based on people within Teams then I would expect to see something in the directory. It's always empty for everyone and that's a common cause of confusion when trying to find Teams to join.  

@Ben Grinsted  There's a couple of different ways to approach the directory issue. Others have built web parts to display the information. I'll leave it to the Teams devs to figure out if this would be a good feature to include. You can suggest the idea on Teams UserVoice.

 

As to the suggested list, I believe that the signals analyzed to calculate the list are based on more than Teams activity. Having mailboxes on-premises might be a complicating factor.

Any updates??? Same issue for me:
I have people working over the world and not having a pc with them but only a mobile phone or an iPad using Teams mobile app. Those guys can be members of 50 teams because we manager customer projects and they are not able to look for Teams in the main search bar of the mobile app, only chat messages, files or contacts. I really need them to be self sufficient for searching teams they should be member of! Please help! Thx

@Miguel26 just a quick clarification question: on my mobile client (iOS) when

  • I click on Teams (bottom)
  • I click on the add Team (top right) and get a selection to 
    • create
    • browse
    • join with code
  • selecting browse I get
    • suggestions
    • can search for all public Teams

Did you try this way as well?

Sadly this das not work on the web client nor the PC client

When I select Join or create Team I get only two options or Create or Join with a code, no browse option....

 

....what am I missing?

Is the graph turn off in The SharePoint admin center?

See here:

https://docs.microsoft.com/en-us/sharepoint/delve-for-office-365-admins

@BigSteve 

Hi,

you are not missing anything - our situation is as follows:

  • on mobile clients we get the "browse teams" option and are presented with public teams "of your interest" and can search for public teams
  • on desktop and web client we still miss the option

We opened a ticket at MS parallel to someone we met on Reddit with the same problem, support answers were mainly useless

  • his problem disappeared  in a couple of days - no explanation found
  • ours stays

Seems that functionalities are different over the different clients.

We found a powershell script to export the teams information which I bring to a SharePoint list so people are informed an can join the teams via link...... 

 

@adam deltinger It's more likely that scoped directory search is enabled in the Teams Admin Center. This is a classic symptom of same. https://office365itpros.com/2019/04/26/teams-exchange-abps/

@adam deltinger The graph is turned on :)

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