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Unknown status in Outlook 2016 for external users

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ClipOn
Occasional Visitor

Hello,

 

For many days, I try to find why I cannot see external users status in Outlook 2016. It runs perfectly with tenant users, but external users show a white circle with an unknown presence label. And I cannot start an IM, no IM window opens when I click on the icon.

 

It runs OK in Teams client and Outlook web.

 

Many thanks for your ideas and help.

 

Best Regards

1 Reply
This does not yet work in desktop client for external users.
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