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Unable to access files in a new Team

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24hrs after creating a new Team, I am no longer able to view/access Files (see error below), although I can still get to the files on the SharePoint site.

 

Does anyone know why/how this happened, and is there a way to fix this, or do I need to recreate the Team?    Thank you!

2017-05-10_11-24-27.jpg

7 Replies

We noticed that a file access issue occurs when the team name contains a single quote (' ).

 

Renaming the group does not work. You must recreate.

 

We have other file access issues but the proposed solution should work for you.

 

I hope this will help.

 

Update : 

We also notice that, in certain condition, files only avaible for Office 365 administrators. For now, we don't have any clues for this problem. We hope Microsoft fix this bugs.

I have this same issue and I believe it's because I renamed a channel and then renamed the Sharepoint folder that contains the files to match.  At that point it seems to have lost the connection to the Sharepoint location of the files.

 

Any help in resolving this is much apprecaited as I don't want to delete this channel!!

For anyone still facing this issue, go to the teams members tab and change the user permission to OWNER and then back the MEMBER.

 

This solved the problem for me. Not an ideal solution but at-least it worked.

@arshish-maneckji Thanks.

 

I observed the same behaviour here. Your workaround solved the issue. 

This issue is repeatable.

 

@arshish-maneckji thank you so much for this! it solved my issue. 

Hi ,

i have created a new group in teams a few days before but cant share any attachments keeps showing "we are setting up your files check back in few minutes.

i tried changing members as owners but no joy 

clipboard_image_0.png

clipboard_image_1.png

clipboard_image_2.png

clicking on files option shows "we cant get your files , we are working on getting them back 

please suggest a solution for this as many users reported this error on the community

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