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Trying to add an external member to the team results in error: "You are not authorized"

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Pawel Bojkowski
Occasional Contributor

Microsoft Teams indicates that I can add external members: "You can also add people outside your organization as guests by typing their email addresses.". However, when I try to add an external member with an Office 365 work account, I get an error message "You are not authorized".

13 Replies
Do you have everything ready for adding guests in Teams? You need to enable Guest access support in your tenant and same happens with the tenant the external user belongs to

Sure! I already added some guests in the last days. But today it isn't work.

The solutions for this bug is following: before adding guest account to Teams, add them to Outlook Group of that targeted Team

I was wondering if you would show us the steps for performing the bug workaround in your reply? 

Okay. I figured it out. Once you create the Team in MS Team, open up MS Outlook, and under Groups, you'll see your new Team name as a Group. From withing the Group, you can use the More icon to Invite members to the Group. Once they accept the invite, you can then add them to the Team. Not sure at this point if when they accept the invite to the Group, whether or not they are automatically added to the Team with the same name of the Group, or you have manually add them to the Team after they accept the Group invite. Not very self explanatory. But, I guess that's because it's a bug workaround.

Can I ask is it Microsoft aware of this issue? This is really start annoying very much.

I tried this method. I get the "You are not authorized" error after I go back into the manage members area of teams and try to add the user that I added in the outlook web client.

For me it helped when I've added guest account to AAD.

For me MS support solve the problem. When they call me, on that moment I could add guest members. So solution is, just create support ticket :)

Hello!

 

Only users who have an email address corresponding to an Azure Active Directory or Office 365 work or school account can be added as a guest user.

 

https://docs.microsoft.com/en-us/microsoftteams/add-guests

 

Maybe is that your Problem?

I try it with an @outlook.com address, but is not working.

 

Best Regards,

Dominic

@David Gutierrez  Thanks, but "Hey Microsoft" - does everything have to have licensing, accompanied by a 12 step process to add, and 10 different variants on that licensing?

I am unable to add Microsoft Employee in my teams for few users even though its federated .

And say about 4 users i am able to add for another User . Pop is Unable to search contacts  similar situation .

@Pawel Bojkowski 


@Pawel Bojkowski wrote:

Microsoft Teams indicates that I can add external members: "You can also add people outside your organization as guests by typing their email addresses.". However, when I try to add an external member with an Office 365 work account, I get an error message "You are not authorized".




I am unable to add Microsoft Employee in my teams for few users even though its federated .

And say about 4 users i am able to add for another User . Pop is Unable to search contacts  similar situation .

@Pawel Bojkowski 


@Pawel Bojkowski wrote:

Microsoft Teams indicates that I can add external members: "You can also add people outside your organization as guests by typing their email addresses.". However, when I try to add an external member with an Office 365 work account, I get an error message "You are not authorized".



@Pawel Bojkowski wrote:

Microsoft Teams indicates that I can add external members: "You can also add people outside your organization as guests by typing their email addresses.". However, when I try to add an external member with an Office 365 work account, I get an error message "You are not authorized".


 


@Pawel Bojkowski wrote:

Microsoft Teams indicates that I can add external members: "You can also add people outside your organization as guests by typing their email addresses.". However, when I try to add an external member with an Office 365 work account, I get an error message "You are not authorized".



@Pawel Bojkowski wrote:

Microsoft Teams indicates that I can add external members: "You can also add people outside your organization as guests by typing their email addresses.". However, when I try to add an external member with an Office 365 work account, I get an error message "You are not authorized".


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