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Trello Tabs Not Working?

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Todd Anderson
Occasional Contributor

I was excited to see the announcement and screen shots of Trello being added to Teams. However, my application does not seem to allow adding of Trello Tabs. I can select Trello from the list of Tab options, enter my username and email for Trello and then authorize, but then nothing happpens.   

 

Here is a screenshot below of window that appears after saving and authorizing Trello. The Login text underneath the Trello logo cannot be acted upon as that step has actually already taken place. The save button is greyed out as that step already occurred also. I can open a Planner Tab, but only get the result below when doing same for Trello Tab, which never appears as on promotional screenshots showing a whole Trello Board on its own tab. Trello connectors do seem to work as I've connected those and posts appear in timeline within Teams....really want the Tab Functionality though. 

 

trello tab teams (2).jpg

 

Please advise if this is not yet fully available, if known issues exist or if there is other explanation?? 

 

 

41 Replies
We have the same exact issue. Connectors work fine. Tab not at all. We end up with the same blank screen with"login" written.
Same exact issue....any idea how to get this working?

I am having same issue. 

Still not able to add & use a Trello Tab within Teams as announced and shown in releases nor see any guidance from MSFT Teams' Team. Hyped Trello/Teams integration = Dud....at least at this point. 

Same here.....looking for a solution.
Once login to Trello......the Trello Tab does not appear.

 

Let's Like up this issue to casue more awareness at MS level

Same problem here.

 

 

Thanks for pointing it out. Really sorry that it is not working for you. We will certainly look into it, and post back a solution. Meanwhile can you confirm if you are having this issue on the web app as well as Desktop on only Desktop?

I tired both Desktop Client and Web both does not work

 

Have attached the image for the Web

 

1.png

Issue exists in both browser and Windows 10 app. 

 

Have used Chrome and Edge browsers and have same problem. 

 

OS and browsers are all current versions. Also removed any pop up blocking on browsers, although I didn't believe necessary. Other tabs such as Planner work fine when added. 

I can confirm that this is working for us - I had no problem with the setup. Not that it should matter but trello account is setup with same email address as teams account...

Good to hear it is working for some, however, still having same issue since announcement and appearance of Trello option within tabs. I also have same email address associated with each account so definitely don't believe that is a factor.

Hi Mansoor,

 

Any update on Trello Tab not functioning properly for many of us?

 

Today, I've noticed for the first time, when I select Trello from the options of tabs to create/open, there is a very brief moment where I can see the words "Select Board" appear. However, it quickly disappears to the greyed out screen image shared on my original post. So it does appear the option to select a board is at least trying to pop through now for the first time in dozens of my previous attempts.

 

Hoping we can get issue fixed soon or the option to add a Trello board can be removed (along with revised press release announcements) to save others from frustration until fully operational?  

 

Thank you 

I have the exact same situation as Todd.   Firefox, Chrome and desktop app.  Frozen after logging in to Trello with no display of the tab.

 

Please let us know the status.


Bob

@Todd Anderson This is not happening with all users but the good news is that we have a fix and working with Trello to have it deploy soon. 

Solution

Hello Everyone, 

 

We deployed a fix today and it should be working for everyone. If it is not, let us know! 

 

Once again, thanks for reporting the issue!

 

Thanks

Mansoor

Bob, please try again - we deployed a fix today.

tab options.pngThe Trello option is not presented within "Add a tab" (see attached). I've restarted Teams, no luck. Is there an Admin piece required for this to show?

Hello Mansoor,

It works - thank you! Teams forced me to log out and back in (or timed out) and I was able to configure 2 Trello boards from our account to 2 different Team channels.

Bob

@Arul Selvaraj your tenant admin may have turned off the 3rd party apps in Teams. 

they can enable them by going to the admin portal is: https://portal.office.com/adminportal/home#/Settings/ServicesAndAddIns
Microsoft Teams > Apps > Allow external apps in Microsoft Teams
 
Detailed settings: 

Thank you! Can confirm Trello Tabs are now working in both the Desktop Team App and also via browser!!

 

Very excited as the inclusion of Trello really makes the Teams App 10x more appealing for us as communications for our small companies manufacturing process is already built around Trello. 

 

Thanks!

Todd

Worked! Thank you!

I don't even see it as an option when I try and create a new tab. Either in the client (v1.0.00.19452.) or web interface.  - I just saw your guidance to have my "tenant admin" enable 3rd-party apps. I will try that.

 

 

Hi,

 

My IT team says that the reason I don't see the option to create a Trello tab is that we have to pay extra for the ability to use Trello in teams and we haven't paid the license. Is that correct?  Thanks.

 

Jim

 

Hi @Jim Chou - 

Trello has a free offering as well. Please see their pricing: https://trello.com/pricing. Your IT team may have bought paid plans for your organization so best to check with them. 

 

Thanks

Mansoor 

Thanks Mansoor for the reply. I indeed have a free Trello account. They are saying that the inability to add the Trello Tab is because MSFT charges extra to be able to add additional Apps and we haven't paid enough. I already can add things like OneNote, PowerPoint, etc. but teams doesn't show up as an option.

Still can't add Trello as a new tab in channel. The same thing happens I see the Select board but it never shows any Trello board to select from

@Vasco Pereira Could you send an email to microsoftteamsdev@microsoft.com along with screenshots if possible? 

I did now, thanks

We have the same issue.  I added Trello to my Team, however, my coworkers are being prompted to log into their Trello accounts, but the password field is greyed out.

 

Please help.

this was very helpful

I'm having the exact same issue, we have added trello board tabs on other channels however when attempting to add to a different team for the first time I simply see the Select Board and blank dialog as seen in the OP image, any work around or fix to this?

Hi Folks, 


Really sorry for the inconvenience with this bug. Engineering team is looking into it and potentially have a fix which they'll roll out soon. Stay tuned. 

 

Thanks!

Hi All - The issue was fixed with the update last week. Could you try adding the Trello Tab again please? If the issue still persist please click on your avatar > check for updates to make sure you have the latest client. Sorry for the inconvenience. Also, we hope that you are also enjoying Trello's messaging extension while writing a message. Let us know if you have any feedback on that too.  

We use Trello to manage Orders. Each card has a pdf attachment which contains all the details of a given order. 

 

Issue: Cannot view attachment/pdf on any card within the Trello tab inside Teams. A window opens, but content never appears. This has been a constant issue since last year as I've never been able to view the pdf's. This caused us to abandon managing and communicating within Teams around these orders since we cannot see them(the pdf's) 

Hi, I've added Trello boards and can sign in to Trello independently. However the Trello board on Microsoft Teams does not allow me to log in... has this been fixed?

 

Hi Jennifer,

 

Sorry in inconvenience with this issue. Could you please try closing the trello.com pop-up and then refresh the tab (towards top right)? This should log you in. If it does not, please try Microsoft Edge.

 

In the meantime, I will follow up with my engineering team on the issue.

 

Thanks!

Hello Mansoor,

 

Our team recently started using MS Teams, especially to include Trello boards. In the beginning we were able to add the boards and see/edit them in MS Teams, but somehow it stopped working. Now we only see a blank page when selecting the Trello board tab. Removing the board from Teams and adding it again does not fix the issue.

 

Could it be linked to the latest MS Office Update? I cannot remember exactly when the Trello board problem first appeared, but it might have coincided.

 

Thanks,

Annika

same problem. Just an empty screen when we click on the Trello Tab.

 

@Sascha Dages @Annika Kroning - We are aware of this issue and actively working with Trello to resolve this. Sorry for the inconvenience.  

Issue is now resolved. Sorry for the inconvenience. 

It works now :)

 

Thanks a lot for the fast response!