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Translation is working only when the Client is set to English

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Pete32
Occasional Contributor

Hi,

ich have the following question. We are running a German Teams Client on our Windows 10 clients. When i want to translate a german chat message into english that won't work. When i change my Teams Client to English then i can translate the German chat into English. Has someone an idea ?

Thanks for help 

Peter

7 Replies
Could be a bug. It says that german is supported

https://support.office.com/en-gb/article/translate-a-message-in-teams-d8926ce9-d6a6-47df-a416-f1adb6...

However, it says here that it is not rolling out to German tenants - is this the case?

https://docs.microsoft.com/en-us/microsoftteams/inline-message-translation-teams

Or it does say that the functionality lets users automatically translate Teams messages into the language specified by their personal language settings for Office 365.

When using the client did you set the language settings in Office 365 to German?

Hope this helps getting to a solution

Best, Chris
Thanks for the quick answer Christopher. I will check and let you know.

Peter
Okay i have checked this and we are in the European Tenant. So from my point if view it mus work. Any other ideas ?
Thanks
Peter
Hi!
Create a ticket with Microsoft

Adam
Solution

Ok, and your Teams client is German and Office 365 language settings are German. What if you set your Teams client to English and your Office 365 language settings to English. This is what is implied in the article.

'It does say that the functionality lets users automatically translate Teams messages into the language specified by their personal language settings for Office 365'

Have you tried that?

 

If that doesn't work look like it's a ticket to Microsoft.

Best, Chris

Thanks Christopher now i have understand it.

That was the point for me that solves ist : "It does say that the functionality lets users automatically translate Teams messages into the language specified by their personal language settings for Office 365"

Peter

I would say that that message is kind of confusing. Teams will translate to the language you have set in your Teams client.

image.png

 

So if you have set your language to Deutsch you can translate other languages to Dueutsch (ex. Swedish to Deutsch, English to Deutsch) but you can't translate into another language (ex. Deutsch to English).

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