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Teamwork as a NORM.

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Highlighted
Lillian Diaz
Regular Contributor

I recently wrote an opinion piece on this topic but thought I'd share the shorter version here. I hope its helpful for those leading change efforts. https://www.linkedin.com/pulse/teamwork-norm-lillian-diaz/

 

At our workplace we are just scratching the surface with the modern workplace with tools like Yammer and Teams. We are learning what it means to work in a different way. So, if you are struggling with how to get people to work collaboratively as a team. You might want to keep some of the norms that are working for us. 

 

Teamwork as a Norm:

  1. Commitment- Picture an invisible group handshake. Where everyone that is going to be part of the new collaboration effort agrees that using a Team work space will be the primary mode of collaboration.
  2. Accountability- This one is big! Everyone understands that each of them owns the whole objective not just their own part of the work.
  3. Follow-Through: If you say you will do it - do it. Use the right tools to help keep track of action items to get the job done.
  4. Clarity and Focus: Ask clarifying questions and stay focused on what needs to be done in the work space.
  5. Communication: Reduce redundancy and duplication of messages. Use @mention as a way to deliberately call out focus to a person or call to action. Otherwise, the message is nothing more than FYI.
  6. Meaningful Dialogue: Before you post a message think about how that topic will help promote conversation and discussion. Otherwise - it's just noise.
  7. Respect: Never has the golden rule been so relevant than in today's workplace! Treat others as you would like to be treated. If someone posts a message take the time to reply, to like, to acknowledge that you've read it. And be TIMELY with your responses!
  8. Responsibility: If you created a dedicated space for your people to work in take the time to spell out how the space will be used. Defining rules of engagement can make or break your Team!

As I said, it's really working well for us and I hope to share some stories in the next year. The magic of collaboration happens when keep these norms in front of us.

 

Remember, to change the way people work requires people to change. It requires intentional behavior and deliberate use of collaboration tools such as Microsoft Teams or Yammer. That's it. That's all it takes to truly make teamwork a norm at the workplace. 

3 Replies
Great post! Thank you! I agree with you about that it’s about changing people’s way of thinking and working, then applying the technology upon that! Not the other way around!
I just educated about this for 8 hours today :)

Adam

 

Thank you!

Exactly! What people don't realize is that behavior does not go away with fancy new tools! A modern workplace has to be built upon solid collaborative behaviors or else it will fail and wash away!

 

P.S. I'm visualizing this...

 

 

washed away.jpgFancy tools washed away if no norms

 

 

 


solid foundation.jpgSolid collaborative foundation

Liked the pics :)
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