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Lei Wu
Occasional Contributor

For the latest version, seems display changed, as if the app itself is on a much lower resolution setting, where other app displays fine.

 

Wonder what change on the App, around DPI awareness, resolution awareness?

24 Replies

@Lei Wu, Can you submit any screenshots? I've not noticed the same behaviour.

Just posted a screen shot. You can see how much visual enstate it occupies, only a few sentence took the entire screen. My monitor resolution was set at 1920X1080 with 125% size of text, apps and other items on window 10 display setting.

 

I would switch the font size to 100% (the recomended and default value) and things get a lot better.

Pieter,

 

  There are a few questions that I want answers from you.

 

(1) Please confirm whether there is recent non-passive change in Team window client around reaction to DPI. I know that as a fact, as it works one way at night, and next morning the display changed. But I want confirmation from microsoft side.

 

(2) Whether the change is intended or by accident.

 

(3) Suggest of swtiching 100% from 125% is not professional at all. MS Team is not the only app running on my computer, there is reason why it was set to 125%.

 

(4) Why ms Team window client is the only ms app that reacts to 125% differently from any other. 

Hi @Lei Wu,

 

It looks like Teams is actually deling with the requested font size as expected.

I tried a couple of other applications. Outlook 2016, Word etc also respond as expected.  When I look at Command Prompts they don't seem to respond at all.

 

I'm not sure what has chnaged if anything at all , as I've not noticed any difference in this behavior.

 

Could you give a couple of other examples of applications (preferably MS applications) where you are finding that the font size is ignored.

In window 10, size 125%, see the size difference between the MS Outlook sidebar and MS Team sidebar? They use to be the same.

 

This is one screen shot of my desktop, showing the display of outlook and team under same resolution, DPI font size or whatever other setting.

 

000017.png

I had a look throguh the releae notes but nothing that could have affected anything:

 

https://support.office.com/en-gb/article/Release-notes-for-Microsoft-Teams-d7092a6d-c896-424c-b362-a...

 

 

Can you instruct how to install an older version?

:) I don't think that the option to downgrade exists for Apps in Windows 10.

If you read https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16933183-scalable-ui#comments , you can see I'm not the only one that complains about it. I think the change is because there have been complains about text size being too small, then Team just made a universal change on display size. Seems microsoft Team assumes the entire world thinks the text size is too small because some people complained about it. Have they ever thought that there might be equal amoumt of or more people thinking the original size is just fine. We respect the validity of the wish to enlarge everthing. However, does it make sense to allow single configuration (e.g. ctrl + -) so that people with different preference can all be satified?

So glad to see someone else has this issue - I to have this issue.  Being a daily user of teams with over 20 teams active in my Teams desktop app rigth now, this change in the font size is REALLY annoying, so much less on the screen and it is the ONLY application displaying this issue.  I am running Windows 7, and I to have my display settings at 125% - But every other app looks and works fine, so what is difficult about MS Teams app displaying correctly?

 

Kudos to MS Team, 

 

  The latest version 1.0.00.13152 (64-bit), updated on 5/12/17 fixed the issue. The display of window client is back to normal again. Resolution came TWO DAYS after I reported the issue! Fast reaction to user voice like this definitely helps company making decision on whether to go Slack or Team.

 

  Comparing with how Outlook react to user voice, https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/7490089-background-too-white#{to... around complians about UI backgroud too white. It was reported 2 years ago and outlook team is still "working" on it.

 

  TWO DAYS vs TWO YEARS, that is a clear show case of who cares. At meantime, this may be a Microsoft marketing stratergy to push people to use Team and avoid outlook email whenever possible. This is just a suspicion though. We will see how many years the outlook UI issue will be addressed.

Looks like it is broken again - You have Microsoft Teams Version 1.0.00.14456 (64-bit). It was last updated on 5/30/17.

Teams Blurry Texts.png

The issue still happening as you can see the Web version on the left is crisp clear but the App version is blurry. The App version is already 1.1.00.2251 (64 bit).

yes, it would be great to fix this problem.  In my case, It seems to have appeared in the last few versions.  I'm on this one now:

You have Microsoft Teams Version 1.1.00.5855 (64-bit). It was last updated on 3/6/18.

 

My attached monitor resolution is 4k, and it's 28".   When I set the scaling to less than 200%, the text is so blocky it makes my eyes tired, and I cannot read it.  Full disclosure, I'm visually challenged, but judging by the earlier inputs here I'm not in the minority.

 

If I take the same window and moved it my built-in Surface display, the resolution on that display is 2736 x 1824, and all the scaling values look good.

 

Would be happy to do screenshares with the team if they aren't able to duplicate this at MS.

 

-THANKS

-e

 

 

 

 

Solution

It certainly was the font size (Ctrl & "+" ) for me that propagated throughout the application in terms of resolution. Works for me.

Thanks. This worked for me. Was driving me beyond crazy!!

GOD BLESS YOU FOR THIS!  This was driving me nuts.  Had no idea you could scale in and out with (Ctrl +/-)

@Saif Ehsan 

 

Plus-One on Ctrl-+!

 

This worked perfectly for my user who had made the Teams menus too small to read!

@Alex Day  You're welcome! Bless you too.

Had same issue of TEAMS only display was considerably smaller than all other apps and screens.  USed the  CNTRL +  fix and it worked.  Is that permanent or do I have to do it everytime I reboot?


@Saif Ehsan wrote:

It certainly was the font size (Ctrl & "+" ) for me that propagated throughout the application in terms of resolution. Works for me.


 

 

@Saif Ehsan 

Highlighted

We are moving.....well getting shoved over to Teams. Currently we use Jabber and I really like it as its small and can be docked out of the way. Teams is just silly its so big and I can't understand why....well I can and its MS doing what MS does best...not listing to billions of users and letting developers ram road all manner of junk as us. When I'm in the office I need to move Teams to by laptop screen which largely goes unused....and only because Teams is so big, meanwhile Jabber site quite nicely on one of my main monitors. However, when working at home I have to close or minimize Teams as it takes up too much room...which defect the propose. Here's a screen shot of Teams and Jabber with exactly the same Group lists in both. Clearly Teams is a real estate hog. MS you need to address this and its unusable in it current state.

Team_vs_Jabber.png  

What fixed it for me was to "disable GPU hardware acceleration" in settings in my Teams profile. Restarted app and works OK now. Also turning off cleartype helped but thats an individual choice.
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