01-11-2019 03:18 AM
I have just had a user report that in the middle of a SfB conference set up across the web by an external party, Teams apparently invoked itself and cut the call off.
This has resulted in a very unhappy user.
Has anyone seen this? We were moved over from internal SfB use last year. We try to use Skype or a third party conferenceing product in preference (at least until Teams has settled) but if an external party uses Teams we will need to accomodate them.
I've read the pages of Knowledge base info on SfB/Teams interconnectivity and am worried we're in a corner case that doesn't work.
01-11-2019 03:41 AM
So your users have the Teams client installed?
He was in a call using the SfB client, and Teams popped up and closed the call?
Sounds a bit strange.
If they dont have the Teams client, they still can join external Teams meetings as a guest trough a web browser:
01-11-2019 03:45 AM
Yes, your interpretation is right. SfB was never the most solid code, but having some part of the Teams UI appear, and cut the call is Troublesome. As this was an external call I am not in a position it test it easily.
01-11-2019 06:57 AM
01-11-2019 07:56 AM
In what way do you think you are a corner case?
Certainly as per @Chris Webb there isn't a scenario I've ever seen where Teams will start up and cut off some other call spontaneously. Or even start anything spontaneously without a user choosing to get it to start a call etc.
01-11-2019 08:00 AM
01-11-2019 08:02 AM
If you reload a browser that has remembered the join page then it can start, but it wouldn't override Skype using your camera and microphones. It also wouldn't join just get to the pre-join screen.
01-11-2019 08:06 AM
01-12-2019 02:04 AM