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Teams do not create 365 group

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Efthimios Spiridopoulos
Occasional Contributor

In order to have functionality of Teams/Groups/SharePoint/Planner for my team, I start by creating a Team, add members and then add SharePoint / Document Library / Planner tabs (no linking to existing - everything's new). For the first 2 Teams I was able to see the corresponding new 365 Groups in Outlook (both Desktop and web). But for the next 3 Teams created, there are no 365 Groups created although procedure followed was exactly the same.

(Important notice: there were SharePoint sites (or subsites) created in the past under the same names which were deleted before I started following this new procedure).

Any suggestions?

28 Replies
Very strange, Teams requires Groups to work so for sure when you create a Team, a Group is created...how are you checking the Groups? Use the Groups menu in the Admin Center and they should be there

You're right! They are there...

Why is it then that these do not appear in Outlook?

Some of my Teams haven’t been fully listing out in outlook but they are definitely there. Not sure if it’s a bug or something with the whole hide from client flag you can set on groups causing it.

If you go to the Team. Then a channel > files > open in Sharepoint. Then in the group hover card by the site name you should be able to get to the group and group conversations that way.

Hi,

check out this Roadmap Item: https://products.office.com/en-us/business/office-365-roadmap?filters=&freeformsearch=private&featur...

This will the reason why you can't see them.

Groups created out of a Team will be private by default.

br

Hi Florian,

This isn't the case as the first 2 Teams created are private as well.

Maybe this new feature got active just after your creation of the first 2 Teams. Can you see if the property "HiddenFromAddressListsEnabled" is set to TRUE for all the hidden teams and set to FALSE for the first 2?

I'm an amateur on the issue Folrian :( Could you pls advise how to check that?

Hi,

the only way I know is to do it via PowerShell:

Get-UnifiedGroup "GroupName" | Select displayname, HiddenFromAddressListsEnabled
 
But you need to connect to Exchange Online first:
 
I know there are some things to do for this to make it work, but its worth it.
With the "Get-UnifiedGroup" command you'll get additional infos to your Groups you won't get anywhere else.
 
br

I'm experiencing the exact same thing and have opened a ticket with support.

 

I can browse my way to the group and thereby see the "inbox" of the group, but the group itself is still missing from the left navigation bar in Outlook under "Groups". I can create new groups just fine from adminportal or from Outlook and the newly created groups are visible in Outlook in the left navigation bar under "Groups". This problem with missing groups in Outlook only happens when I create new teams in Teams.

Solution

I've found the reason why it behaves the way it does. This setting used to be set by default to false but is now by default set to true if created via Teams. I've seen plenty of people asking for this to be set by default to true when created from Teams and my best guess is that Microsoft listened and have made the change. I would like to see a GUI button to allow people to hide/unhide this. For now this change gives me extra work every time a new team is created.

 

Here's the powershell commands I use to fix. Just replace Office 365 group name with the name of the group you want to unhide:

  • Set-ExecutionPolicy RemoteSigned
  • $UserCredential = Get-Credential
  • $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection
  • Import-PSSession $Session
  • set-UnifiedGroup -identity "Office 365 group name" -HiddenFromExchangeClientsEnabled:$false

You are my man!!!!

Unfortunately though your answer is no longer somehow available in the thread :(

I've managed to apply that cause I received an email from the group.

Pls post that again so others may enjoy your wisdom as well.

Thank you!!

Yeah, it was missing for a while but it seems like it's back now - at least for me. Can you see it now too?

Hello,

 

I have the same problem as a simple user.

So i have made many tests, and i discovered that if i create e PLC TEAM then the O365 group is created. With other kinds of teams, it does not work.

Is there a reason for that please ?

Best regards,

Arnaud.

Hi,
a Group is always created when you create a team but its hidden by default.
What do you mean by "PLC Team"?
br

Please vote for this if you want ability for users who create teams to choose if they want it hidden or not:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34734004--hiddenfromexchangecl...

 

This must be done by an Exchange Admin, correct?

@DeletedCorrect. The lack of users themselves being able to do this is the reason why I would like Microsoft to add a radio button for this setting at creation of the Team.

Thank you for confirming.

Oh, completely forgot to write the response I got from support. They told me that since this is by design - and therefore is functioning as intended - this is not a support issue and that there's nothing they can do except direct me to https://microsoftteams.uservoice.com where I can explain the problem and hope that someone from Microsoft takes a look at it and decides it's important enough to do something about.

That is disappointing to hear.  Not surprising behavior from MSFT (administrator oriented as the user audience rather than the end-user of Teams) just disappointing.

 

I am going to have a look at Uservoice to see what may be there.

That’s exactly the question and the only difference I noticed is the kind of team.
Hello,
PLC TEAM is a staff team, i don’t remember the exact meaning of the 3 letters (I am on holidays ;) ).

Arnaud.

Thank you.  I can confirm that this works

Hello,

 

Now i can precise : PLC is "Professional Learning Community". And i confirm what i said in older post.

;)

This indeed has to do with a recent change by Microsoft. I've written a blog post about this change, including some workarounds: https://www.synigopulse.com/blog/item/office-365-groups-created-from-microsoft-teams-will-be-hidden-...

Thanks Phillip for the clear and very helpful response, Worked for me!

Correct , and this is what MS mentioned :  Based on customer feedback, new Office 365 Groups generated as a result of creating a team in Microsoft Teams will no longer show in Outlook by default. For customers that want to continue with the existing behavior of showing these groups in Outlook, an Exchange Online PowerShell cmdlet will be provided which can enable the group for the Outlook experience. 

 

 

Article: https://docs.microsoft.com/en-us/microsoftteams/office-365-groups

Basic if you create a team in Team, it would create an o365 group with ``HiddenFromExchangeClientsEnabled`` enabled

So you have to set it on false to see it in owa and outlook. So the right cmdelt is:

Set-UnifiedGroup -Identity "Team1" -HiddenFromExchangeClientsEnabled:$false
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