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Teams admin center errors

%3CLINGO-SUB%20id%3D%22lingo-sub-677949%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-677949%22%20slang%3D%22en-US%22%3EHi%20Bob%2C%3CBR%20%2F%3E%3CBR%20%2F%3ENothing%20is%20showing%20on%20service%20status.%20I%20personally%20have%20not%20seen%20this%20in%20about%20a%20dozen%20random%20tenants%20I%20have%20chosen%20today.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20would%20recommend%20raising%20this%20to%20support%20-%20may%20well%20be%20a%20bug.%20Is%20it%20restricting%20you%20doing%20anything%3F%20Or%20just%20the%20red%20banner%20across%20the%20top%20of%20the%20TAC%3F%20Is%20it%20restricted%20to%20that%20section%20or%20have%20you%20seen%20it%20in%20others%3F%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-677954%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-677954%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F3501%22%20target%3D%22_blank%22%3E%40Bob%20Manjoney%3C%2FA%3E%26nbsp%3BI%20was%20curious%20about%20this%2C%20so%20I%20went%20to%20that%20option%20-%20don't%20go%20there%20much.%20I've%20got%20the%20same%20error%20as%20well.%20We're%20an%20'Islands'%20mode.%20Haven't%20a%20clue%20how%20long%20it's%20been%20happening.%20Everything%20shows%20'off'%2C%20but%20incoming%20emails%20to%20channels%20is%20still%20working%20regardless%2C%20even%20though%20the%20option%20shows%20off.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-678065%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-678065%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F3501%22%20target%3D%22_blank%22%3E%40Bob%20Manjoney%3C%2FA%3E%26nbsp%3B%20-%20I%20started%20working%20on%20an%20issue%20that%20recently%20popped%20up%20with%20newly-created%20Teams.%26nbsp%3B%20Specifically%2C%20when%20we'd%20select%20the%20'get-email%20address'%20for%20a%20channel%20it%20would%20fail%20%26amp%3B%20we'd%20see%20a%20'We're%20still%20setting%20up%20your%20Team'.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20just%20checked%20this%20area%20in%20my%20tenant%20and%20got%20your%20error%20%2B%20another%20one%20when%20I%20discovered%20that%20the%20'Allow%20users%20to%20send%20emails%20to%20a%20channel%20email%20address'%20had%20for%20some%20reason%20been%20disabled!%26nbsp%3B%20It%20wouldn't%20let%20me%20enable%20the%20setting.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPreviously-created%20Teams%20were%20fine%2C%20and%20newly-added%20channels%20would%20have%20their%20e-mail%20addy%20enabled.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETime%20to%20open%20support%20ticket%2C%20I%20guess...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-708657%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-708657%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F241817%22%20target%3D%22_blank%22%3E%40John%20Benak%3C%2FA%3E%26nbsp%3BOur%20errors%20on%20that%20page%20have%20cleared%20up%20-%20noticed%20it%20when%20I%20was%20in%20the%20admin%20site%20today....%20for%20what%20it's%20worth..%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-710922%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-710922%22%20slang%3D%22en-US%22%3EThanks.%20Ours%20did%20too.%20WRT%20the%20channel%20e-mail%20addys%2C%20for%20new%20Teams%20it%20appears%20that%20the%20channel%20email%20address%20isn't%20generated%20by%20default%20-%20you%20have%20to%20click%20and%20actually%20'do'%20something%20within%20the%20Team%20for%20that%20to%20happen.%3CBR%20%2F%3E%3CBR%20%2F%3ESometimes%20we%20have%20to%20click%20on%20the%20'Files'%20tab%3B%20other%20times%20it's%20the%20'Wiki'.%20Allegedly%20the%20SPO%20components%20are%20the%20key%2C%20and%20if%20they're%20not%20instantiated%20the%20channel%20email%20addys%20aren't%20either.%20New%20one%20for%20me!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-710955%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-710955%22%20slang%3D%22en-US%22%3EInteresting!%20I%20get%20the%20sharepoint%20folder%20in%20SharePoint%20not%20getting%20provisioned%20til%20you%20enter%2Falter%20the%20files%20tab%20but%20the%20email%20address%20in%20relation%20to%20wiki%20and%20files%20tab%3F%3CBR%20%2F%3E%3CBR%20%2F%3EAre%20you%20sure%20this%20isn%E2%80%99t%20just%20a%20delay%20after%20creating%20the%20team%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-711008%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20admin%20center%20errors%3C%2FLINGO-SUB%3E%3CLING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Frequent Contributor

I've been getting this error when accessing Org-wide settings-->Teams settings in the Teams admin center for a few days now. The tenant is a "Teams Only" org. I'm seeing this on other, but not all, of my tenants. Anyone else?


Annotation 2019-06-07 110940.jpg

 

11 Replies
Hi Bob,

Nothing is showing on service status. I personally have not seen this in about a dozen random tenants I have chosen today.

I would recommend raising this to support - may well be a bug. Is it restricting you doing anything? Or just the red banner across the top of the TAC? Is it restricted to that section or have you seen it in others?

Best, Chris

@Bob Manjoney I was curious about this, so I went to that option - don't go there much. I've got the same error as well. We're an 'Islands' mode. Haven't a clue how long it's been happening. Everything shows 'off', but incoming emails to channels is still working regardless, even though the option shows off.

Highlighted

@Bob Manjoney  - I started working on an issue that recently popped up with newly-created Teams.  Specifically, when we'd select the 'get-email address' for a channel it would fail & we'd see a 'We're still setting up your Team'.

 

I just checked this area in my tenant and got your error + another one when I discovered that the 'Allow users to send emails to a channel email address' had for some reason been disabled!  It wouldn't let me enable the setting.

 

Previously-created Teams were fine, and newly-added channels would have their e-mail addy enabled.

 

Time to open support ticket, I guess...

@John Benak Our errors on that page have cleared up - noticed it when I was in the admin site today.... for what it's worth..

Thanks. Ours did too. WRT the channel e-mail addys, for new Teams it appears that the channel email address isn't generated by default - you have to click and actually 'do' something within the Team for that to happen.

Sometimes we have to click on the 'Files' tab; other times it's the 'Wiki'. Allegedly the SPO components are the key, and if they're not instantiated the channel email addys aren't either. New one for me!
Interesting! I get the sharepoint folder in SharePoint not getting provisioned til you enter/alter the files tab but the email address in relation to wiki and files tab?

Are you sure this isn’t just a delay after creating the team?

@adam deltinger , 'delay' was one of my 1st thoughts as well, so I tested and waited.  24 hours.  48 hours.  No difference.  Once I hit Files, and/or Wiki  (thus provisioning SPO), the Channel email addy became accessible, and the "We're still setting up your Team" error disappeared.  IDK if this is temporary or what.  Wait and see and hope it resolves itself, I guess.  

Well, when thinking about it it kind of related to sharepoint too, since it’s the receiver and there are back end magic creating folders etc for mails

Here's what I noticed.

Those errors stopped occurring for me also. Coincident with the disappearance of the errors I originally described, a new item appeared in the Teams admin center for "Teams Apps". This showed up in all the tenants where I was encountering the error in my OP. When I tried to access these new settings, I got a similar error across the top...and was unable to use them. Then, after a day or so, that new "Teams Apps" option has disappeared, and I'm no longer receiving errors. 

Annotation 2019-06-20 113433.jpg

 

 

My naive theory is that they were in the process of rolling out Admin center changes to support Teams App settings, something borked in the roll-out, and they rolled everyone back, since I saw this happen across multiple tenants. My admin center is now back to this:

Annotation 2019-06-20 113635.jpg

 

I’ve had lots of error in TAC today as well! Usually it resolves by logging out or close the browser and try again!
It’s been like that on and off most of the time

@Bob Manjoney It's getting to the point I love errors - that means they're finally releasing something to our tenant! Sorta kidding....

 

That 'click to get the channel email' has been documented on a couple of blogs I read - someone was asking how to get the address through the API, and couldn't because it hadn't been generated yet - no one had clicked the link. Wish they'd just assume we'd want an address and provision it when the channel/folders are created...

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