06-10-2019 06:20 AM
06-10-2019 07:20 AM - edited 06-10-2019 07:22 AM
Couple things, mac or pc?
Is modern authentication used and configured for exchange? Also see Troubleshooting section in the article.
The Teams Meeting add-in requires users to sign in to Teams using Modern Authentication. If users do not use this method to sign in, they’ll still be able to use the Teams client, but will be unable to schedule Teams online meetings using the Outlook add-in. You can fix this by doing one of the following:
If Modern Authentication is not configured for your organization, you should configure Modern Authentication.
If Modern Authentication is configured, but they canceled out on the dialog box, you should instruct users to sign in again using multi-factor authentication.
To learn more about how to configure authentication, see Identity models and authentication in Microsoft Teams.
06-11-2019 04:49 AM
06-11-2019 06:44 AM