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Teams Video call goes to phone instead of the computer app

%3CLINGO-SUB%20id%3D%22lingo-sub-734547%22%20slang%3D%22en-US%22%3ETeams%20Video%20call%20goes%20to%20phone%20instead%20of%20the%20computer%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-734547%22%20slang%3D%22en-US%22%3E%3CP%3EOur%20company%20has%20the%20Teams%20App%20installed%20both%20on%20our%20computer%20and%20phone.%20Sometimes%20when%20I%20initiate%20a%20video%20call%20to%20a%20coworker%2C%20it%20rings%20on%20their%20phone%20instead%20of%20their%20computer.%20They%20don't%20even%20have%20the%20app%20open%20on%20their%20phone.%20How%20can%20I%20choose%20to%20accept%20the%20video%20call%20on%20my%20phone%20or%20computer%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-734547%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-735232%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Video%20call%20goes%20to%20phone%20instead%20of%20the%20computer%20app%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-735232%22%20slang%3D%22en-US%22%3EIf%20I%20had%20to%20guess%2C%20they%20were%20away%20status%20on%20the%20desktop%20or%20had%20focus%20assist%20%2F%20DnD%20enabled%2C%20which%20I%20don't%20think%20the%20phone%20respects%20status's%20currently%20as%20it%20uses%20the%20mobile%20devices%20phone%20stream%20directly.%3C%2FLINGO-BODY%3E
AndrewHodgson
Visitor

Our company has the Teams App installed both on our computer and phone. Sometimes when I initiate a video call to a coworker, it rings on their phone instead of their computer. They don't even have the app open on their phone. How can I choose to accept the video call on my phone or computer?

1 Reply
If I had to guess, they were away status on the desktop or had focus assist / DnD enabled, which I don't think the phone respects status's currently as it uses the mobile devices phone stream directly.
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