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Teams Users Option getting Caution of Out of Office!

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Mitul Sinha
Contributor

How to get the notification over the conversation for a private chat user? Like for example getting a message for a user who is "out of office and may not respond or get a message later" It also gives more details of a user who provides the details over a hover card!

 

How we can bring that option?

18 Replies
Hi Mitul,

A uservoice is open for the out of office

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34206955-out-of-office

However, I don’t think the uservoice covers the scenario you discuss where you get an OOF notification as a response in a private chat. I would consider opening a second uservoice here

https://microsoftteams.uservoice.com/forums/555103-public

Hope that answers your question!

Best, Chris
Solution

If you set an out of office notice in Outlook, that same message will show in Teams on the users profile, and if you visit a chat with them your compose box shows a message "xxx is out of office and may not respond."

 

This would seem to cover all requirements to me.

Yup, as Steven said, set Automatic Replies to get Out of Office replies. It will not activate immediately it will usually take up to an hour to activate once set. It seems to run every hour to check to set those but I haven't been able to find out for sure.

See Adam's post to my blog, they have improved the out of office recently to allow status changes when it's activated, previously you would stay Out of Office at all times while it was set.

You can also get Out of office set without a message when someone adds a meeting / appointment in their calendar set to "Show as:" of Out of Office. This will set the status but no Auto response message because it won't exist in this instance.

Anyway, hopefully these posts help you out. Let us know if you have any further questions about the topic.
That's what I was about to say! Actually I tried in this way only but it didn't reflect at same time!

So will check for now as i created it yesterday as mentioned by @steven

Even after setting up the Automatic replies it didn't show on Teams!! I waited for one day..outlook automatic.jpg

Since presence is no longer unified you need to be on Teams Only mode for the presence to work. Islands might work for Teams facing but I haven’t tested. What is your coexistence/ upgrade mode set to?

hi, 

I've also noticed that Teams doesn't show automatic reply even if it's set up in Outlook. 

Are there any additional steps to take?

 

 

You have to wait, sometimes up to an hour it's not an instant change. Obviously thy need to be on exchange online and possibly Teams only as well.

I don't have MS Office 365 yet. Without it there is no possibility to synchroized Outlook or Skype with Teams to show OOO message?

The only thing you can do is set a custom status message saying your out of office in teams. You have to have exchange online connected to your account to get that built in OOF to work.

OOF tag for teams.jpgOOF comes only when a respective person updates their status message

So Now if you see the above snap here the tag for out of office is not coming on to the top of "Type a new message"

 

Kindly help it out as I have already updated with Automatic replies as well in outlook!!

Setting the custom message won't affect your actual teams status! It's just a FYI! For integration  read Chris comments above! 

I already have M365 and mailbox also setup which is done when I approached earlier for this query. After mentioning about the Automatic replies I had setup that as well but still I didn't get the OOF notification of that respective person!!

Are you on teams only?

Yes Adam! I am in Teams Only mode for that respective user.

Yeah, custom status messages will not show in the tooltip on the chat boxes, only Automatic replies will when status is in one of the out of office states.  

Reset the status of that user, looks like the custom status message is set which might override other status.
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