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Teams - Calls (meetings) Issues with Feedback: Best practices?

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Dan Barnett
Occasional Contributor

A user came to me with this situation:  they host weekly meetings via Teams - some members are located on-site while others are in remote locations.  Those on-site will gather in a conference room and each person has Teams open and in the meeting on their own laptop.

The issue is:  if everyone in the conference room turns on their microphone - there is a terrible amount of feedback.  On the flip-side, if only one person has their microphone on, then others (in the room) who speak are more difficult to hear (due to not having the microphone directly in front of them).  They are using the microphone(s) and speakers that are built into their laptops.

How can they overcome this challenge?  Is there a best practice for such a situation?  Does each person have to turn their microphone on or off, depending upon if they are speaking or not?  I'd love to hear if others experience this - and how they solved the problem.

4 Replies
Solution
Best practice is having a meeting room device set up or available! There is Teams meeting room system which is a full meeting room experience which connects to the meeting itself as a user but it’s rather expensive! For a simple solution to this I recommend buying a external mic/speaker/cam which you have laying around in the meeting room! Then connect it via BT or USB to a single computer that connects to the meeting! See different devices here:

https://products.office.com/en-us/microsoft-teams/across-devices/devices

Adam
That's why there are conference room systems. Aside from that, if you can dial-in, use a conference phone. If not, then you need to get one of the conference call speakers that can be paired with a PC. All users should join with NO audio in a conference room.

To add on to @adam deltinger 's good response - I pack around a little Jabra disc speaker/mic - it works perfectly on a conference room table (for about 6 people). We use that for audio and our laptops for video. Very low cost way to get started with clear audio.

Either what these guys have said with a meeting device, or have everyone use a headset for the audio. But usually best to have some kind of USB mic / speaker setup.
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