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Teams Calls - No Ringtone

%3CLINGO-SUB%20id%3D%22lingo-sub-800006%22%20slang%3D%22en-US%22%3ETeams%20Calls%20-%20No%20Ringtone%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-800006%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20currently%20having%20problems%20with%20the%20Teams%20mobile%20app%20on%20Android.%20If%20a%20PSTN%20or%20Teams%20call%20appears%20on%20the%20mobile%20phone%2C%20it%20can%20be%20seen%2C%20but%20without%20a%20ring%20tone.%20Although%20the%20phone%20is%20set%20to%20loud.%20The%20problem%20occurs%20on%20several%20Android%20devices.%20Do%20you%20have%20similar%20problems%20or%20is%20this%20a%20Known%20Issue%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20tried%20to%20reinstall%20the%20App%20and%20Reset%20the%20mobile%20device.%20Also%20we%20tried%20with%20an%20other%20User-Account%20on%20the%20same%20phone.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20your%20ideas%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-800006%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EConversations%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-800011%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Calls%20-%20No%20Ringtone%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-800011%22%20slang%3D%22en-US%22%3EI%20experienced%20this%20today%20when%20a%20PSTN%20call%20came%20in%20-%20it%20displayed%20correctly%20on%20my%20Pixel%202%20-%20but%20there%20was%20no%20ring%20tone.%3C%2FLINGO-BODY%3E
Th0mas_Da3hl3r
New Contributor

We are currently having problems with the Teams mobile app on Android. If a PSTN or Teams call appears on the mobile phone, it can be seen, but without a ring tone. Although the phone is set to loud. The problem occurs on several Android devices. Do you have similar problems or is this a Known Issue?

 

We tried to reinstall the App and Reset the mobile device. Also we tried with an other User-Account on the same phone. And yes we checked also the app permissions.

 

Thanks for your ideas

1 Reply
I experienced this today when a PSTN call came in - it displayed correctly on my Pixel 2 - but there was no ring tone.