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Teams Call Voicemail settings not saved

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Martin Wille
New Contributor

We have a strange problem on all users on our tenant.
We use Teams + Phone System + Direct Routing.
When configuring voicemail (Teams > Settings > Calls > Configure voicemail), all the settings from the Voicemail settings dialog are simply ignored/not saved.
E.g. I set a custom greeting text, press OK, close the Settings dialog. Then, when I reopen the voicemail settings again, all the fields are empty or in their default state. The voicemail settings are simply not saved.
Does anyone experienced this as well? Any clues?

3 Replies
Are we really the only ones with this problem/error? Even google has no answers...
Exactly the same issue^but when checking
the User Settings Portal for Voicemail https://aka.ms/vmsettings
the changes are anyway properly saved.
Hopefully Microsoft will make life easier...

@Martin Wille 

I confirm, we have the same behavior.

If you make some changes and go back to the config, changes do not appear but the backend is still working. I agree, that is not user friendly at all...

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