Home

Team Chat messages are marked as unread

%3CLINGO-SUB%20id%3D%22lingo-sub-359339%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359339%22%20slang%3D%22en-US%22%3ESeeing%20the%20same%20problem%20too%20but%20also%20on%20a%20TAP%20ring.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-359059%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359059%22%20slang%3D%22en-US%22%3EHi%20there%2C%3CBR%20%2F%3E%3CBR%20%2F%3EI%20would%20raise%20a%20support%20ticket.%3CBR%20%2F%3ESeems%20there%20is%20a%20bug%20currently%20though%2C%20we%E2%80%99re%20in%20TAP%20so%20I%E2%80%99m%20not%20sure%20it%E2%80%99s%20affecting%20production%20tenants%2C%20but%20I%20constantly%20see%20unread%20messages%20from%20meetings%20I%20attended%20weeks%20ago.%20In%20all%20clients.%3CBR%20%2F%3E%3CBR%20%2F%3E%5CMagnus%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-359015%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359015%22%20slang%3D%22en-US%22%3E%3CP%3EAlready%20done%20several%20times.%20It%20has%20the%20same%20effect%20as%20simply%20restarting%20Teams.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-359009%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359009%22%20slang%3D%22en-US%22%3EI%20would%20maybe%20try%20To%20do%20a%20reinstall%20then...%3CBR%20%2F%3EOr%20first%20try%20to%20clear%20out%20the%20cache%20folders%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fblog.valeconsulting.co.uk%2F2018%2F09%2F28%2Fclear-the-microsoft-teams-client-cache%2Famp%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fblog.valeconsulting.co.uk%2F2018%2F09%2F28%2Fclear-the-microsoft-teams-client-cache%2Famp%2F%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-797838%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-797838%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20here.%20Meeting%20chat%20shows%20as%20unread%20(red%201%20in%20Chat%20icon).%20Closing%20and%20reopening%20Teams%20doesn't%20clear%20it.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnnoying.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-797863%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-797863%22%20slang%3D%22en-US%22%3E%3CP%3ETry%20going%20to%20your%20settings%2C%20turn%20off%20all%20notifications%2C%20wait%20a%20few%20minutes%20and%20then%20turn%20them%20back%20on%2C%20we%20had%20one%20user%20had%20this%20issues%20and%20its%20gone%20just%20by%20doing%20this%2C%20I%20dont%20know%20what%20is%20the%20connection%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-797878%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-797878%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F240914%22%20target%3D%22_blank%22%3E%40Thuyavan%20Ganesan%3C%2FA%3E%26nbsp%3B%20Thanks.%20Dumb%20question%3A%20Which%20settings%20and%20where%20do%20I%20get%20to%20them%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-797901%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-797901%22%20slang%3D%22en-US%22%3EClick%20your%20profile%20icon%20-%26gt%3B%20settings%20-%26gt%3B%20notifications%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-797915%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-797915%22%20slang%3D%22en-US%22%3EClick%20on%20your%20profile%20picture%20and%20then%20Settings%20and%20then%20turn%20off%20all%20your%20notifications%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-797916%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-797916%22%20slang%3D%22en-US%22%3Eoops%2C%20sorry%20network%20lag%20..%20browsing%20while%20boing%20%3A)%3C%2Fimg%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-798019%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-798019%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%2C%20everyone!%20That%20seems%20to%20have%20done%20the%20trick.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-359003%22%20slang%3D%22en-US%22%3ETeam%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-359003%22%20slang%3D%22en-US%22%3E%3CP%3EI%20regularly%20have%20to%20sign%20out%20of%20teams%20and%20back%20in%20to%20clear%20out%20chat%20messages%20that%20remain%20marked%20as%20unread%20even%20after%20I%20reply%20to%20the%20person.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERestarting%20Teams%20fixes%20it%20temporarily%2C%20but%20its%20really%20annoying.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENo%20other%20PC%20issues%20to%20speak%20of.%20I%20did%20have%20Skype%20for%20biz%20previously%20but%20it%20has%20been%20removed.%20All%20updates%20are%20applied%2C%20yada%20yada.%20It%20is%20only%20on%20my%20PC.%20Laptop%20%2F%20cell%20phone%20not%20affected.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20tips%20%2F%20tricks%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-359003%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EChat%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-798627%22%20slang%3D%22en-US%22%3ERe%3A%20Team%20Chat%20messages%20are%20marked%20as%20unread%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-798627%22%20slang%3D%22en-US%22%3EI%20am%20glad%20it%20worked%20and%20thanks%20for%20confirming%20this.%3CBR%20%2F%3E%3CBR%20%2F%3EThuyavan%3C%2FLINGO-BODY%3E
Bmore-Jim
New Contributor

I regularly have to sign out of teams and back in to clear out chat messages that remain marked as unread even after I reply to the person. 

 

Restarting Teams fixes it temporarily, but its really annoying. 

 

No other PC issues to speak of. I did have Skype for biz previously but it has been removed. All updates are applied, yada yada. It is only on my PC. Laptop / cell phone not affected.

 

Any tips / tricks?

12 Replies
I would maybe try To do a reinstall then...
Or first try to clear out the cache folders

https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/

Already done several times. It has the same effect as simply restarting Teams. 

Hi there,

I would raise a support ticket.
Seems there is a bug currently though, we’re in TAP so I’m not sure it’s affecting production tenants, but I constantly see unread messages from meetings I attended weeks ago. In all clients.

\Magnus
Seeing the same problem too but also on a TAP ring.

Same here. Meeting chat shows as unread (red 1 in Chat icon). Closing and reopening Teams doesn't clear it.

 

Annoying.

 

Try going to your settings, turn off all notifications, wait a few minutes and then turn them back on, we had one user had this issues and its gone just by doing this, I dont know what is the connection 

@Thuyavan Ganesan  Thanks. Dumb question: Which settings and where do I get to them?

Click your profile icon -> settings -> notifications

Adam
Click on your profile picture and then Settings and then turn off all your notifications
oops, sorry network lag .. browsing while boing :)

Thanks, everyone! That seems to have done the trick.

I am glad it worked and thanks for confirming this.

Thuyavan
Related Conversations
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
28 Replies
Tabs and Dark Mode
cjc2112 in Discussions on
2 Replies
Early preview of Microsoft Edge group policies
Sean Lyndersay in Discussions on
65 Replies
*Updated 9/3* Syncing in Microsoft Edge Preview Channels
Elliot Kirk in Articles on
202 Replies