Sep 12 2019 07:27 PM
Sep 12 2019 07:52 PM
Sep 12 2019 11:20 PM
It is just an idea but you can setup an O365 Account for example Support Desk and in the Teams Client for the Support desk user you can setup a call group with your other Support users and say ring all at the same time or in the order you have set up the group.
Cheers
Sep 14 2019 03:00 PM
@Pete32 thanks but have to say I do not fully follow.
Not sure how a 'Call Group' is setup in Teams. Will try to fiddle with this...
Sep 14 2019 03:04 PM
@Pete32 found it; but turns out one needs Enterprise Voice license for this (which looks like I do not)
Will chase my IT manager - thanks