Start a call from Teams channel view

Yossi Leon
New Contributor

So, i've been talking with few firms adopting Teams and we haven't figured out yet the usage of Teams and Channels. 

Bottom line, the goal is to be able to share files, chat and have calls. 

Chat is great, also meetings are easy to schedule, but Channels are still unknown.

We are using today Skype for standup, scrum calls and also for chatting about various issues.

In Teams, i can setup a meeting, chat within that meeting and make a call, but that meeting doesn't show up regularly on the side bar.

So i thought the Channel would be great place for that! have a channel to have the files, chat and have a call! but NO, calls cannot be made from channels. WHY?? Do i need to replicate every group of people that i have in Channel to be in the chat, to make calls? 

Also i don't want to schedule a meeting every time i want to call the team about something. Again, it works from chat but doesn't work from the Channel. 

Anyone has a solution for that? What would be the best practice here?


8 Replies
This is exactly what the meet now button does on the chat bar. You click on this and it starts an Adhoc meeting and posts a conversation. People on the team see the video icon by the channel a meeting is going on and if they favorite or follow the channel they will get a regular message of the meeting post. Then they can easily join. You can also @mention the team or channel or people in the chat to get them to see it as well.

Video recording is slick too as it will after the call post the recording as a reply to the conversation so others can watch it.
Okay! A channel is part of a team which can contain of various people! For chat to the whole team, the conversations tab is used for each channel! To have a meeting in a channel just click the meet now button at the bottom and everyone in the team can join in without having to schedule! The chat during the meeting will end up in the channel it took place!
Private chat is outside of teams itself and you can chat with everyone here not dependent on members of any team! Also when you have a private meeting the chat will en up here ( chat tab ) you can easily create a group chat with up to 50 people ( 20 for audio/video ) , name the group to you liking and pin it, so it will always be accessible from the chat tab!

Also if you don’t have the meet now button make sure that it isn’t turned off in a policy!



so we started using channels to manage our internal communication and this raises another related question: With chats i see on the left side "chat" with number of unread messages, so i know i haven't read all messages, but with Teams i have no indication i have a unread messages so it's difficult to find the threads and conversations i'm missing. Any idea about it?





You do get unread flag's based on either using your activity feed if you have a channel / thread followed. Or if not, but you look at a channel they will bold when there is unread messages, There is a uservoice around for showing how many unread you actually have, but there is the bold channel for unread and some other informational icons on those channels such as @mention etc. Being shown.
So I would vote for that but also the notification for channels messages don’t have the actual text information but just that someone wrote in the channel, both on phone notification and desktop, which again discourage the usage of Channels and Teams. I wish they would prioritize it.

@Yossi Leon you aren't expected to read every message in a channel, if you have been part of a thread or @mentioned as its relevant to you then alerts and counters will show, but other people's threads shouldn't need you to review.



@Steven Collier i expect that if i'm following a channel and it's in my favorites, instead of just showing a notification popup on my desktop with "you have notification at XXX channel" it will actually show the message that was sent, otherwise it's worthless and requires me to click the notification and read the message only in the channel. 

The behavior for followed channel to be exactly as a chat i'm part of in terms of notification content and UX. 

Coming back from a product forum in NYC, we're one of the few FinTech companies that adopted Teams (80% claimed they're using Slack), and we really try to make an effort to stick with it, but we need more support from Microsoft to make it work. 

@Yossi Leon So far I can see 28 votes on UserVoice for this, I suggest you vote too ...


There are actually 149 people voting to remove the message from instant messages ...

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