06-06-2019 06:29 PM
06-06-2019 06:29 PM
Ok, not sure how to solve this one...
I have Teams set up with my O365 licence, into which I have invited many guests.
However, guests from one particular organisation can't log in. The IT team from that org has started a trial rollout of O365 with a few people (not mine) and are suggesting that they've blocked access to the people I want to invite into my Team.
How does that work - can't I just invite anyone, from anywhere? How does another org stop their staff from accessing my Team?
I need to be able to advise my potential guests how to validate their invitation and get into my Team - do they take different steps and can an org really block staff from logging into another domain's Team?
06-06-2019 10:10 PM
06-07-2019 06:25 AMSolution
06-07-2019 08:30 AM
06-07-2019 04:58 PM
@Liz Pommer We have been able to work around this limitation using deep links in the target tenant hosting the Teams environment. Find the team the user has access to and choose "Get link to Team" from the ellipses menu. Have the user visit that link in a private browsing session and they should be able to authenticate using their home org account into your Teams environment.
06-07-2019 06:01 PM
Thanks @Chris Webb and all, I'm going with this response as best for two reasons:
I think the complication with this one is that the proposed Guests are using an on-premise email, and although the transition to O365 has not started for them, there is a new O365 licence in their name but is not yet activated (?) or something like that. And their IT is working with Microsoft to make sure it's very tightly controlled in these early stages. I don't want to, nor can I, interfere with that.
So, if I need to deliver my project and I'm going to use Teams to do it, I'm going to find a way to make this work - so, thanks for the reminder about inviting them via a private email address!! It's a bit like the time my sister and cousin wanted to block their teenage daughters from setting up Facebook accounts - they both went to a friend's house and did it on the sly. You can't stop people inventing ways to make things work for them so you need to work together to maintain the best level of transparency and control. But, it's not my place to tell this to the IT Director of a large organisation for whom I don't work :)
06-07-2019 06:03 PM