Sep 11 2019 07:27 AM
I'm trying to find out why we need to turn off Skype to use Teams with phone. Wonder if there's a configuration module to allow the two to coexist together until Skype is decommissioned?
any help documents, videos, URLs would be appreciated
Thank you
Sep 11 2019 07:39 AM
Hi,
You are required to use the coexistence mode TeamsOnly if you want to use Phone System with Teams. If you are in Island mode calls will be handled by Skype for Business Online instead. I guess that is the simple explanation since Teams and Skype for Business is using the same components server-side for enabling Phone System you have to tell the server that now route calls to Teams and that is done with TeamsOnly coexistence mode.
https://docs.microsoft.com/en-us/microsoftteams/migration-interop-guidance-for-teams-with-skype
Also the Island mode creates a lot of confusion and integration problems between Teams and Skype so that should only be used for a short time period if you are going to use it at all.
Sep 11 2019 08:22 AM
Sep 13 2019 06:55 AM
Thank you for replying, much appreciated
Sep 13 2019 06:55 AM
Thank you for replying, much appreciated