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Shared Mailbox Calendar cannot create a Teams meeting

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justjeff
New Contributor

When I have a shared calendar, typically we use it to share meetings, vacation and more within our group.

 

When I go to create a new Teams meeting, it does not include any call in information - and the meeting doesn't seem to work.  Does Teams fully support creating a full teams meeting in a shared calendar?

 

What is the work around - kind of a big deal.

1 Reply
Hi!

AFAIK this is not possible - because the mailbox needs to be a full mailbox and have both Teams (via an Office 365 or Microsoft 365 Plan) and the Audio Conference add on.

There is a uservoice here with mirrors the experience you are getting

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37485490-meetings-sent-out-fro...

So looks like this is default behaviour because of not being the right mailbox and having the right licences.

So easy way to remediate this is to convert it to a full mailbox (it will still work like a shared mailbox), add the business essentials SKU and audio conference add on and you should be good to go

Hope that answers your question

Best, Chris