Reading Microsoft Teams Logs

[levonclark]

I have an issue where things fail on the desktop version of Microsoft Teams but work in the web version. Example adding a Planner to an app on a channel failed with multiple attempts in the desktop version but works in the web version. I've gather some logs, which leads me to a few questions. Are there any resources that point out 'keywords' or things that indicate possible issues within Microsoft Teams logs? Are these logs similar to what you would get from a Chromium or Electron app? Is there a tool to make reading these logs more friendly and human readable?

[#2]

Hi @levonclark

What the logs are and how you get them are here

https://docs.microsoft.com/en-us/microsoftteams/log-files

The following articles will explain more

https://www.petri.com/debugging-teams-clients

https://techcommunity.microsoft.com/t5/Microsoft-Teams/Tool-to-read-MS-Teams-logs/m-p/137159

As the second article states no tool such as scoop exists to read the logs but the referred session at Ignite should give you more information.

There are also uservoices open to create a tool or make this more public facing

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38501680-how-to-analyze-teams-...

Would recommending voting on them as well as bringing them up in AMA’s. Also may be worth raising it to the product team or in a ticket if you want to get an official response on it

Hope that answers your question!

Best, Chris

[#3]

@Christopher Hoard 

This is very helpful! Thank you for taking the time to gather this for me.