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Problem with Teams meeting Add-Ins in Outlook 2016

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jona_46
Occasional Visitor

In my organization we have a problem with the complement to generate Microsoft Teams meetings in Outlook. The problem is that when using the plugin to generate a meeting, it displays the following message:

 

"We couldn´t schedule the meeting. Please try again later".

 

In my organization we use a proxy server to navigate, I have noticed that if I deactivate the proxy the add-in works correctly.
Anyone had this problem?

1 Reply

Hi @jona_46,

did you configure exceptions for your proxy?

Clients need to be able to access some Office 365 URL's and IP address ranges to work properly.

 

https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges

https://docs.microsoft.com/en-us/office365/enterprise/office-365-ip-web-service