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Planner Icons in Teams not showing as expected

%3CLINGO-SUB%20id%3D%22lingo-sub-339130%22%20slang%3D%22en-US%22%3EPlanner%20Icons%20in%20Teams%20not%20showing%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-339130%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20noticed%20that%20the%20Icons%20for%20%22New%20Task%22%20(%2B)%20and%26nbsp%3B%20and%20the%20%22Close%22%20(x)%20is%20just%20a%20square%20box%20in%20the%20Teams%20Client%20and%20Teams%20Web%20client.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETested%20with%202%20tenants%20and%20several%20computers.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3ETeams%3C%2FSTRONG%3E%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20594px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F75083i9EB680689B09BEAB%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22TeamsClient.JPG%22%20title%3D%22TeamsClient.JPG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3ETeams%20Web%3C%2FSTRONG%3E%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20622px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F75084iA79C3EAD13B976D7%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22TeamsWebClient.JPG%22%20title%3D%22TeamsWebClient.JPG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3EPlanner%20Web%3C%2FSTRONG%3E%3A%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20620px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F75085iE6CC77FB6AFD6E01%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22PlannerWeb.JPG%22%20title%3D%22PlannerWeb.JPG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnybody%20knows%20if%20there's%20a%20known%20error%20for%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-339130%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-355162%22%20slang%3D%22en-US%22%3ERe%3A%20Planner%20Icons%20in%20Teams%20not%20showing%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-355162%22%20slang%3D%22en-US%22%3EFor%20some%20strange%20reason%20I%E2%80%99m%20a%20little%20disappointed%20%3Apensive_face%3A%3C%2Fimg%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-355160%22%20slang%3D%22en-US%22%3ERe%3A%20Planner%20Icons%20in%20Teams%20not%20showing%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-355160%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20hoping%20for%20kittens%2C%20but%20seems%20they%20have%20been%20able%20to%20solve%20it%20now%20using%20the%20original%20Icons%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20344px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F84029iDC8F57790AC2016F%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Fixed.JPG%22%20title%3D%22Fixed.JPG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20it%20does%20not%20give%20the%20error%20message%20on%20the%20%2FSkypeAssets-Light.ttf%20or%20%2FSkypeAssets-Regular.ttf%20as%20well.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-352061%22%20slang%3D%22en-US%22%3ERe%3A%20Planner%20Icons%20in%20Teams%20not%20showing%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-352061%22%20slang%3D%22en-US%22%3ENext%20weeks%20theme%20is%20random%20pics%20of%20kittens!!%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-352054%22%20slang%3D%22en-US%22%3ERe%3A%20Planner%20Icons%20in%20Teams%20not%20showing%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-352054%22%20slang%3D%22en-US%22%3E%3CP%3EInteresting.%20Ijust%20upgraded%20to%20the%20ios%20.67%20version%20to%20test%20out%20the%20audio%20messaging%20feature%20and%20dark%20mode%2C%20and%20when%20I%20opened%20a%20Planner%20tab%2C%20all%20the%20square%20boxrs%20turned%20into%20emojis%20-%20a%20mix%20of%20happy%20faces%2C%20monkeys%2C%20and%20ferris%20wheels%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-346910%22%20slang%3D%22en-US%22%3ERe%3A%20Planner%20Icons%20in%20Teams%20not%20showing%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-346910%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20just%20moved%20to%20Teams%20last%20week%20and%20I%20have%20been%2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Joachim Løe
Occasional Contributor

Hi,

 

I noticed that the Icons for "New Task" (+) and  and the "Close" (x) is just a square box in the Teams Client and Teams Web client.

 

Tested with 2 tenants and several computers.

 

Teams:

TeamsClient.JPG

 

Teams Web:

TeamsWebClient.JPG

 

Planner Web:

PlannerWeb.JPG

 

Anybody knows if there's a known error for this?

 

Thanks.

17 Replies

I actually have this too, so it seems like an ongoing bug! Haven't heard anything more about it though

 

I'll report it!

 

/ Adam

I'm seeing the right experience so not sure what can be happening in your case

Probably something missing on some servers. I see the problem to in a couple of different EMEA tenants, both Teams web app Teams desktop client. I don't see any problem directly at https://tasks.office.com.

 

I can see that Teams tries to open the file https://tasks.office.com/css/fonts/SkypeAssets-Light.ttf and https://tasks.office.com/css/fonts/SkypeAssets-Regular.ttf but can't find it, should not be related.

Dear all,

 

Exactly same behaviour and issue here,  ver 1.1.00.17553 (64 bits) 

You guys are a jinx! I've been working in Planner all morning and thinking 'good, this hasn't happened to me yet'. Now back from lunch, and no icons :) Missing files propagating through the tenants?

Well...sorry :)

I've been having the same problem since last week.

Yeah! We need start reporting it!

Adam
I've raised it with our Microsoft rep, hopefully this will get traction soon.

Great ! I did too. Have an discussion with MS on Twitter as well!

Phew - thought I was going mad! I resorted to troubleshooting by uninstalling/reinstalling, and even deleting the IconCache.db file, all to no avail.

 

Sounds like an integration bug on the MS end - so will just sit patiently until it's resolved... :grinning_face_with_sweat:

I tried to mess around with fiddler to see any differences from https://tasks.office.com/ and the Team client. But couldn't find any obvious errors except these two as you mentioned:

 

fiddler.JPG

We just moved to Teams last week and I have been trying it out before we release it University wide.  Thought it was something on my end.  Makes it difficult to work when everything is a square.

Interesting. Ijust upgraded to the ios .67 version to test out the audio messaging feature and dark mode, and when I opened a Planner tab, all the square boxrs turned into emojis - a mix of happy faces, monkeys, and ferris wheels :)

Next weeks theme is random pics of kittens!!

I was hoping for kittens, but seems they have been able to solve it now using the original Icons :)

 

 

 

Fixed.JPG

 

And it does not give the error message on the /SkypeAssets-Light.ttf or /SkypeAssets-Regular.ttf as well.

For some strange reason I’m a little disappointed :pensive_face:
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