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Outlook Crashes with Opening, modifying or deleting a Teams meeting in Outlook Calendar

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Jeffrey Allen
Regular Contributor

I can create a Teams meeting in Outlook, but if I go to open the meeting in Outlook to change the time or to open to join or to add someone to the meeting, then it crashes Outlook.  If I try to delete that meeting in Outlook, it also crashes Outlook.  According to my Teams client, I have the latest version 1.2.00.24753 (64-bit) and I also have the latest version of Outlook 1910 (Build 12130.20112) and it still crashes.  If I work from within Teams, I don't have the issue but some times it is easier to schedule a meeting in Outlook and this is annoying.  I am using a Surface Book 2 and it is up to date.

9 Replies

In case anyone suggests, I have run the quick repair tool on Office. :smile:

Does anybody have any idea when this will be resolved?  I had an update to office yesterday and it worked once but later in the day when I had to modify a Teams meeting, it started happening again.  :sad:

@Jeffrey Allen Did you find a fix? I am Running into the same problem :( 

@Rickbaarslag, the issue comes and goes.  Quick repair works temporarily and updates to Office as I'm on Insider release helps occasionally but it continues to occur occasionally.

I had a similar problem, and this fixed it:

 

https://techcommunity.microsoft.com/t5/Microsoft-Teams/Microsoft-Teams-Outlook-add-in-crashes-Outloo...

 

  1. Close Outlook
  2. Open the start menu and run this command:
    outlook.exe /cleanviews
  3. Close and reopen Outlook (I don't know if this is necessary)

@Thomas Mueller, thanks!  I'll give it a try as most fixes last for a couple of days or so and then return.

I tried this and it still crashes my Outlook when I want to open a Teams meeting from the calendar.

@Jeffrey Allen 

Bummer. You could try disabling the Teams add-in to confirm that it is causing the problem, but obviously that's not a great long-term solution.

 

File ribbon > Options > Add-ins > Manage COM Add-ins > Go > Uncheck Microsoft Teams Meeting Add-in > OK

Tried that early on and yes it resolves it but needs to be enabled sine I’m Teams only.
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