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Justin Keenen
Occasional Contributor

When will Teams be integrated into the Outlook desktop client?

49 Replies
Currently no plans to embed it in the Outlook desktop client.

Or vice versa. It would be quite usefull to be able to

1) send an email thread to a team chat

2) view emails (even if thru OWA) in teams

3) view team channels in outlook

 

We've found that when we moved from public folders to yammer, participation dropped off due to it not being in peoples face. More ways for people to see activity in teams means more people will see and engage. (Aware you can get email notification of @ mentions, just like in yammer). 

I completely agree either way, and having a second (or multiple) phone apps is counterproductive. O365 Groups are integrated, so integrating Teams the same way would be ideal or neccesary, really. Being able to send/receive chats inside Outlook, where most users are already paying attention to, along with files and calendars for those teams would be a win-win-win. The adoption rate is paramount. Teams will die if users don't embrace it and the easiest way to get them to is to put the functionality into existing and familiar interfaces.

I can't fathom why it wouldn't be on the roadmap. The Outlook interface has Skype integration, Groups integration, heck even Starbucks integration, but not this??? Cray cray I say.

Hi @Justin Keenen & @Mike De Luca - awesome feedback.  Can you please cut & paste your feedback into our UserVoice site so we are sure it's captured.  https://microsoftteams.uservoice.com/forums/555103-public-preview

 

Thanks!

Totally agree. What users does not have in Outlook, it does not exists for them. Just with like SharePoint. Microsoft must invent Groups, Delve, Teams and so, to start showing people what organization already produced internally. :)

your links dont work.

Absolutely. No matter which collaboration tool that you use, while instant messaging is great and easily integrated into Outlook, this teams experience also need to be able to take an email thread and use it for reference for projects. Everybody, and I mean everybody is in Outlook ALL day long as the pervasive app for communication and the teams product integration will just enhance not only the communication but also the collaboration; instant messages, related documents, tasks..

Microsoft Team !== Outlook Email.

While it should be possible to invoke one from the contact in another, they are not the same thing nor should we encourage them to be made to be so. Google tried to combine sync (IM) and async (email) conversations a few years back in a product called Wave - it didn't work because our usage requirements for IM (conversational) are/should be quite different than for email (announcement). I recommend a lot of user testing before putting IM messages into the Outlook inbox message stream.

I couldn't disagree more, although I agree completely that careful testing is always a good idea.

 

Google inbox and hangouts are, in fact, integrated and work fantastically together. I regularly use the single pane of glass for both IM and Email.  They are also not in the same message stream, as you assumed these w/could be.

 

Outlook is already integrated today with Skype for IM, Video, conferencing and Voice chats.

 

Your suggestion is similar to saying that a 'calendar' or a 'task list' don't belong in Outlook. There's no good reason Outlook, which is arguably the most ubiquitous desktop enterprise communication application of all time, can not handle a slightly different type of communication. 

The whole point is to get AWAY from Outlook and email.  I know everyone has different needs but keeping those spaces separate is the way to go, IMO.  Outlook is already the apparent spot to try to slam in a plugin or connectivity in some half-baked way that doesn't fully integrate.  

 

I apologize for my pessimism but I'm not a big fan of the "Outlook and friends" model that's grown over the years.

No need to apologize! I like a discussion, even an argument here and there ;) I'm quite the pessimist myself...

 

The whole point is to get communications centralized. The UC world is here and it's easier to gain adoption in exisiting, adopted & familiar tools.  I agree everyone has different needs but keeping these spaces combined is an excellent way to change user behavior over time. My users, as well as a large contigency of corporate users, practically live inside of Outlook. To me it's the path of least resistance to accomplish the goals you and I share.

 

Agreed that half-baked and plug-ins are the least desirable way to go about this, which is why I always advocate for full integration. 

 

No, please dont do this.  if you want to use outlook and email just stick with groups.  Getting people to use Teams is already difficult enough with the way groups already polutes outlook.  

 

Maybe if you end up replaceing groups in outlook with teams, but the teams app is so much nicer than outlook.  Outlook is a huge peice of junk.

 

I know some people will not agree with that statement but if you like the email workflow you can just stick with groups.

google inbox and hangouts are not integrated.  Unless I have missed somthing there is no way to share you email thread into a hangouts thread.  maybe you can share the content of an email in a hangouts thread but I am not even sure about that one.  You can create hangouts messages from the gmail app i guess but they are still seperate communications and the hangout standalone apps are much better.

 

With all the integration app tabs and things in Teams it would be very hard to integrate the full feature set in Outlook.  Just look at the utter mess groups is.  Maybe a send to teams at most to share an email with a team.

 

 

I see in my Outlook Groups, which I never used before, has been populated with the Teams I created and have membership in. No conversations have filled into the Outlook Groups but it would be useful to have them there and to be able to search them along with email.

I would just be happy to be able to IM from outlook using Teams rather than Skype. A case of choosing which is your default IM client:

Capture.PNG

I didn't see this is UserVoice site - I would vote for it.  Instead created my own request - but if there is then please can you/someone provide the link to the request?

I envision users with two applications installed on their devices. Outlook for external communication and Teams for internal communication.

For smaller companies this could be all they ever need. No formal SharePoint, no separate skype for business

I don't mind some operations between both but I do not want them connected. Being able to click IM on a user and it open a 1to1 Chat in Teams would be great.

You can now forward emails to channels also.
I fully agree, this is a strange decision... Today it's a very tedious task, trying to copy paste an email in a channel, if it contains pictures you need to screenshot them or save them as files?!? You can of course add the msg file, but that's not ideal...
Let's hope they revisit this decision ;)

Office 365 Groups use Email for Chat - so we couldn't use them for our company.

MS Teams appeals to us because it doesn't rquire outlook (?).  Seems like a lot of people are adamant that it should.  Unfortuntaely some companies can't move to Exchange Online (or Hybrid)...

I hope MS can deliver choice where Outlook integration shoud be optional.

Please do not integrate Teams into Outlook.  I'm trying to get people to stop e-mailing all the time.  I'm teaching them to use Teams, not e-mail & Outlook.  Please keep these tools separate.

Indeed, the need for Outlook might not be what we want to encourgage. If at all possible I'm trying to get people not using outlook anymore, but solely rely on Teams.

However like mentioned here before external communication usually will stil go over Outlook/email. I've actually explorered the product a bit further and found an answer to our prayers, to keep all communication in the channel, there's an email address directly to the channel.

So when folks send me mails related to a specific topic, I'm just forwarding this email thread to our channel... :)

 

Love this product! ;)

 

Unfortunately, without Outlook O365 app none of the Calendar or Task comment features work in MS Teams. Our company does not allow O365 Outlook and requires the Office 2016 Outlook client. Without a way to link an Outlook client to MS Teams most of the group and team collaboration (via Calendars or Comments) is broken.

 

So although the communication models are different for IM (sync) and Email (async), there needs to be a way to share calendars and contact lists to already existing Enterprise resources. It make no sense to recreate these just for MS Teams. 

How does one integrate instant messaging inside Outlook? I use Outlook on my desktop, but it uses gmail client. Some coworkers use Google Hangouts (inside gmail) to send instant messages back and forth. I was wondering if I could receive and send those same hangout messages instantly through Outlook. Thanks in advance for any help.
It cant be that difficult to allow initiating and tracking an email from within Teams! In many cases, email traffic to non-Team Members. This needs to be tracked easily within the Team activities!

I would not like integration on application level but I would like to be able to forward emails to a Teams Channel..  I try to keep a "repository" of all things related to a customer/project, and a lot of information get stuck in email conversations and we can not ask of our customers to start using Teams.

 

 

My suggestion is also to integrate a Forward to Teams feature in Outlook where one can choose Team -> Channel

 

 

I completely agree and since communications is shifting to teams based models like teams, slack and workplace. MS has a major competitive advantage with its suite of offerings to enable email access within the teams application and experience.

I prefer leaning forwarding with the new technology connecting back to the old as opposed to the other way around

Philip, I also agree. We live in Teams and, as an MSP, we are Teams evangelists to our clients.  But it seems like Teams is not in a high-momentum mode despite its potential for broader adoption. Where are the new developments? Am I wrong?

We live in a polycultural electonic society. Some of us want to eliminate email/outlook from the communication mix. Others of us want the polyglot of communications to all go through one source, i.e. outlook email. To say one "should" do it one way or another doesn't work in this context. 

 

The best solution is to have the option of routing communications either way. Why force others to think like you do?

 

I think these preferences correlate to age groups. Over 40 likes outlook, under 40 likes not using outlook. Of course this is a gross generalization, but I think there is a general relationship. And I'm over 40 :)

 

"The miracle of communication is that occassionally it happens". 

Such a fascinating discussion and product. We are trying teams in a small group internally and I asked my colleagues "I wonder if this integrates with Outlook". The question is mainly because I focus my attention to email most of the day. However, we also use Salesforce (Chatter), Skype for Business, RingCentral Messaging, and not trying out Teams.

 

I wish there were like a Flipboard for the desktop where I could see the "most recent" communications in one place. Messaging is so much more powerful than email for productivity in my opinion. It seems like most of my email is littered with threads that could have been in a messaging application where I can respond or ignore to the "thank you's", "me too's", "adding so and so", etc....

 

If I'm going to switch to Teams, it has to be a corporate-wide adoption and it has to be well integrated into my Office tools. Let's add to the mix document collaboration with O365 online. We actually thought of using Teams as an effort to collaborate better on an online Excel spreadsheet.

Agreed.  Mainly for presence and 1 - 1 chat.  Yes Teams is being promoted as group chat, collaboration, etc, however it's still eventually replacing Skype which is also 1 - 1 chat.  Just like it is now, when we eventually switch over to Teams, a user should still be able to see presence within Outlook and have a 1 - 1 chat with that person.  I did see Unified Presence on the roadmap so I'm hoping this includes Outlook.

In my daily activity, I have to:
1. Read/Write mails (using Outlook)
2. Participate to confcall, discuss with Instant Messaging with other people (using Skype)
3. Contribute to some projects (using Teams).
I'm bored with all these different tools where you have part of the information, so many interruption, so many clicks to get access to the right data.

It'd be nice to have all communication wrapped up in one application. Not necessarily having them all feed into the same threads. 

I agree that this would be extremely useful. If we could get out outlook inbox and folders inside of teams that would give us a one stop communication app. There is a company Redkix that is already doing this. Integrating your outlook/exchange inbox with the chat. In the end Outlook and Teams should be one combined app.

I can't begin to understand why Teams would not be fully integrated with Outlook. As a Managed Microsoft Partner, we regularly use both Skype and Teams to conduct business meetings with both clients and Microsoft. Skype make it easy. When I set up a meeting, I just hit the button in Outlook and it schedules a Skype call and includes the link and all conference info in the meeting invite. Teams offers no such integration making it very annoying to use.

 

We are seeing Teams slowly overtake Skype as the meeting platform of choice, both with major clients as well as the Microsoft field. However, I'll avoid it until there is the same level of integration with Outlook that Skype has. In fact, I'm not of the opinion that Teams offer much more for meetings than Skype does. So, for me personally, when I'm setting up a meeting I will continue to use Skype until Microsoft makes it just as easy to use Teams. 

 

I sincerely hope it becomes part of the roadmap very soon!


@Paul Cannon wrote:
Currently no plans to embed it in the Outlook desktop client.


I can't begin to understand why Teams would not be fully integrated with Outlook. As a Managed Microsoft Partner, we regularly use both Skype and Teams to conduct business meetings with clients and Microsoft. Skype make it easy. When I set up a meeting, I just hit the button in Outlook and it schedules a Skype call and includes the link and all conference info in the meeting invite. Teams offers no such integration making it very annoying to use.

 

We are seeing Teams slowly overtake Skype as the meeting platform of choice, both with major clients as well as the Microsoft field. However, I'll avoid it until it offers the same level of integration with Outlook that Skype has. In fact, I'm not of the opinion that Teams offer much more for meetings than Skype does. So, for me personally, when I'm setting up a meeting I will continue to use Skype until Microsoft makes it just as easy to use Teams. 

 

I sincerely hope it becomes part of the roadmap very soon!

Hi @Deleted - The reply you took a screenshot of (from @Paul Cannon

 

A Teams meeting most certainly can be scheduled from Outlook with a plug-in just as Skype for Business can. Original announcement is here.

 

Support article with more detail can be found here.

 

Hope that helps!

HA! I stand corrected! Thanks so much for this, just what I was looking for and somehow missed. Thanks again! I'll share this with our Team... pun intended... 

Sure thing - that's why we are here...keep asking questions!

For the people that use the Outlook desktop client, I would very much like to see Teams integrated.  Why should I have to use two apps to accomplish the same basic function?  E-mail and IM are just messages.  A user writes a message, sends it, user receives it, reads it.  There is nothing more or less instant about either.  I can ignore an IM as easily as an E-mail.  I can respond to either just as quickly.  IM doesn't provide any real benefit over e-mail. 

 

If Teams messages are integrating into Outlook, then I can continue using just Outlook to read the message and send a reply.

Laurie

while pasting this into UserVoice might seem like a good idea, it doesn't seem that Microsoft monitors it, or at least lets us know it is being monitored.  We have been waiting for a long time on teams updates and no one is talking.

It would sure be nice if Microsoft could A) let us know they are listening and B) give frequent status updates on progress.  Otherwise it feels that we simply have no way of feedback.

My guess is that they keep an eye on users voices that gets a larger number of votes! There are A LOT of requests there, making it hard to keep track of all! That’s why it’s important to actually vote! With that Said, i bet there is room for improvement also!

Adam

!!

 

There are loads of updates on UserVoice from the Team developers, and I know they take the feedback very seriously when planning their roadmap. Pretty much everything with more than about 200 votes has a response.

Teams is now Integrated into the Office 365 version of Office Pro Plus replacing Skype for Business.  There is now a button on the ribbon for New Skype Meeting and New Team Meeting,

 

Unfortunately contacts are not syncing between Outlook and Teams.  Still some work to be done I think. 

 

 

I think it would be good to actually be able to add a mail app inside the teams client.. maybe a cut down version of Outlook or something along those lines.

That way you would just need Teams open and nothing else. You can do it with most of the other o365 products just not outlook for some reason.

With the Google apps you have the hangouts client linked into gmail so you can just have one tab open and be able to get to mail and hangouts at the same time.. makes working in it very easy as its all in one place no need to tab to another app.

@Michael2019Lads 

Completely agree. Everyone is asking or Teams integrated into Outlook. I'd rather have Outlook integrated into Teams.

Just like the tons of other apps you can add to Teams, let us add Outlook (even web mail).

 

With chat, calendar, and phone already in Teams, adding Outlook would allow me to have one communication tool open, instead of 4. Teams is geared to be a communication tool, and email is a major form of communication.

Is this updated? I Send To Notes every day from Outlook, would like to SendToTeams. I use Teams every day but have to jump out of it, figuratively, to see all my email-based notes. this should be integrated function, I should be able to Send To Teams. How was this overlooked?
YEP!

Personally I'd just like to be able to set up a Teams Meeting within a Channel and have that meeting sent to the members of my "Team" in their outlook so they can SEE the meeting.

Presently if I create a meeting in Teams - no one can see it but myself.  They don't get notified in any mechanism.

I would also like to be able to see my Teams as Groups in Outlook so I can send an email out to my "Team" without having to create a separate distribution list of all the same names that are already in the group in Teams.  This is a lot of maintenance and duplication of work.

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