12-17-2018 06:52 AM - edited 12-17-2018 06:56 AM
Hello,
We are a fairly hyper connected management team. Monitoring our cell phones, desk phones, emails, Skype and now Teams. However when my manager asked a question in our Team channel I don't get any Red notification in the desktop app. I often have to keep going back to the chat group to see "oh, he asked a question an hour ago" and I didn't respond.
I have all my notifications lit up in settings (banner and email), yet I have never gotten an email, but more important, I need the notification flag to pop up. Does my manager have to address everyone in the group by the @ name in order for us to know he asked something?
Thank
12-17-2018 07:13 AM - edited 12-17-2018 07:20 AM
SolutionHi,
Yes, your manager have to mention you, the channel or the team with @. But you will also get an notification from channels that you follow. Click on the three dots next to the channel and select Follow this channel.
E-mail notification doesn't work perfect I would say, sometimes you get the notification and sometimes not. There is a uservoice about this.
You can also set quiet hours in Teams mobile client and in Windows 10 for times when you don't want notifications. http://www.lync.se/?p=557
12-17-2018 08:32 AM
12-17-2018 08:42 AM
Thank you, that worked! We got zero training on it, just a link to download.
Much appreciated.
12-17-2018 08:54 AM
12-17-2018 09:58 AM
I will and thank you!
10-18-2019 06:35 AM