Open in Visio Online Bug

[Henry Phung]

Hi all,

When using Teams to open Visio files by using the Open in Visio Online option it will download the file rather than opening it in Visio Online. I have tested this on two machines on different accounts - is anyone else experiencing this?

AFAIK this is not a known issue to the Microsoft Teams team. Known Issues here:

https://docs.microsoft.com/en-us/microsoftteams/known-issues

[#2 · Accepted solution]

Visio Online is not part of Office Online. Indeed is a complete separate service, so I'm not sure if this is a bug or just lack of support...I would say the second

[#3]

Similarly, if I attempt to open a Visio (*.vsd 2010 version) file (via selecting Open in Visio), Teams does not recognize that I have Visio 2010 installed locally and states "You'll need a new app to open ms-visio".  It then forces me to look in the App Store for Visio (which isn't there).  Teams does allows me to preview the Visio diagram, but I can only edit the file if I manually download it and then upload it back.

[#4]

I'm guessing Visio 2010 doesn't integrate with Teams, but the ability to download locally and open in Visio (in one step) would be helpful, even if I have to manually upload it back.

[#5]

It sounds to me that you don't have a license that allows the use of Visio online. There's both Visio Plan 1 and 2, and neither are bundled with any other products.