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Open in Visio Online Bug

%3CLINGO-SUB%20id%3D%22lingo-sub-148614%22%20slang%3D%22en-US%22%3EOpen%20in%20Visio%20Online%20Bug%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-148614%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWhen%20using%20Teams%20to%20open%20Visio%20files%20by%20using%20the%20Open%20in%20Visio%20Online%20option%20it%20will%20download%20the%20file%20rather%20than%20opening%20it%20in%20Visio%20Online.%20I%20have%20tested%20this%20on%20two%20machines%20on%20different%20accounts%20-%20is%20anyone%20else%20experiencing%20this%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAFAIK%20this%20is%20not%20a%20known%20issue%20to%20the%20Microsoft%20Teams%20team.%20Known%20Issues%20here%3A%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fknown-issues%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fknown-issues%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-148614%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-192497%22%20slang%3D%22en-US%22%3ERe%3A%20Open%20in%20Visio%20Online%20Bug%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-192497%22%20slang%3D%22en-US%22%3E%3CP%3EIt%20sounds%20to%20me%20that%20you%20don't%20have%20a%20license%20that%20allows%20the%20use%20of%20Visio%20online.%20There's%20both%20Visio%20Plan%201%20and%202%2C%20and%20neither%20are%20bundled%20with%20any%20other%20products.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-192304%22%20slang%3D%22en-US%22%3ERe%3A%20Open%20in%20Visio%20Online%20Bug%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-192304%22%20slang%3D%22en-US%22%3EI'm%20guessing%20Visio%202010%20doesn't%20integrate%20with%20Teams%2C%20but%20the%20ability%20to%20download%20locally%20and%20open%20in%20Visio%20(in%20one%20step)%20would%20be%20helpful%2C%20even%20if%20I%20have%20to%20manually%20upload%20it%20back.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-192302%22%20slang%3D%22en-US%22%3ERe%3A%20Open%20in%20Visio%20Online%20Bug%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-192302%22%20slang%3D%22en-US%22%3E%3CP%3ESimilarly%2C%20if%20I%20attempt%20to%20open%20a%20Visio%20(*.vsd%202010%20version)%20file%20(via%20selecting%20Open%20in%20Visio)%2C%20Teams%20does%20not%20recognize%20that%20I%20have%20Visio%202010%20installed%20locally%20and%20states%20%22You'll%20need%20a%20new%20app%20to%20open%20ms-visio%22.%26nbsp%3B%20It%20then%20forces%20me%20to%20look%20in%20the%20App%20Store%20for%20Visio%20(which%20isn't%20there).%26nbsp%3B%20Teams%20does%20allows%20me%20to%20preview%20the%20Visio%20diagram%2C%20but%20I%20can%20only%20edit%20the%20file%20if%20I%20manually%20download%20it%20and%20then%20upload%20it%20back.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-148632%22%20slang%3D%22en-US%22%3ERe%3A%20Open%20in%20Visio%20Online%20Bug%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-148632%22%20slang%3D%22en-US%22%3EVisio%20Online%20is%20not%20part%20of%20Office%20Online.%20Indeed%20is%20a%20complete%20separate%20service%2C%20so%20I'm%20not%20sure%20if%20this%20is%20a%20bug%20or%20just%20lack%20of%20support...I%20would%20say%20the%20second%3C%2FLINGO-BODY%3E
Henry Phung
Contributor

Hi all,

 

When using Teams to open Visio files by using the Open in Visio Online option it will download the file rather than opening it in Visio Online. I have tested this on two machines on different accounts - is anyone else experiencing this?

 

AFAIK this is not a known issue to the Microsoft Teams team. Known Issues here:

https://docs.microsoft.com/en-us/microsoftteams/known-issues

4 Replies
Solution
Visio Online is not part of Office Online. Indeed is a complete separate service, so I'm not sure if this is a bug or just lack of support...I would say the second
Highlighted

Similarly, if I attempt to open a Visio (*.vsd 2010 version) file (via selecting Open in Visio), Teams does not recognize that I have Visio 2010 installed locally and states "You'll need a new app to open ms-visio".  It then forces me to look in the App Store for Visio (which isn't there).  Teams does allows me to preview the Visio diagram, but I can only edit the file if I manually download it and then upload it back.

I'm guessing Visio 2010 doesn't integrate with Teams, but the ability to download locally and open in Visio (in one step) would be helpful, even if I have to manually upload it back.

It sounds to me that you don't have a license that allows the use of Visio online. There's both Visio Plan 1 and 2, and neither are bundled with any other products.

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