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Tom Laciano
New Contributor

Currently when viewing OneNote in Teams, it does not allow for showing additional Sections or Section Groups. 

 

Since the OneNote web experience can display additional sections and section groups, the Microsoft Teams application should be able to do this also.  

65 Replies
Solution
This by design because the Teams OneNote is shared with all the channels in a Team so each Channel is going to get its section in OneNote

I'm unclear on this.
To get OneNote in Teams I choose a channel and the '+' to add OneNote Notebook
I can then 'Edit Notebook' and choose the desktop app - there are no sections corresponding to existing channels.  
I can create sections and they can't be seen in Teams - even if I then create channels with the same names as the sections.

My suggestion would be to please make this an option because this is very limiting and I find it unintuitive. For instance, lets say I have a "Links" section in my One Note. Would I really want a channel to discuss "Links"?

At the very least, it would be helpful if Teams' OneNote gave a notification saying "You cannot change sections in this OneNote, switch to another channel within Teams". I wasted a good amount of time and frustration trying to figure out why I could not switch sections like in the other 3 forms of OneNote (Desktop, Online, and Windows 10). 

Thank you very much.

Quick follow up. But because of this design, it breaks the possibility of creating links between sections. It doesn't even open up another channel. If I did want to change quickly between sections I have click two things as opposed to one (channel tab, then OneNote tab). 

OneNoteBroken.PNG

 

I wonder if these additional problems being reported are the fact that Teams is providing a subset of the OneNote experience. 

 

  • Teams only shows a single section and allows for the creation of pages. 
  • OneNote Online from Office 365 group shows multiple sections and section groups allowing for creation of sections and pages 
  • OneNote shows and allows creation of section groups, sections and pages. 

The problem is that users making an investment in creating section groups and sections in OneNote will not allow a Teams only user to find all that material. 

 

Tom

 

Now I understand why it constantly breaks the link to the OneNote I am working on when I choose "Edit in OneNote." I like to set up my sections, add documents, copy and paste, etc. in my desktop app. Everytime I did some deep editing, Teams looses the link because it is looking for the original section for that single chanel. It does not automatically connect additional sections to new channels, or so it seems to me. I don't like the idea of splitting out the OneNote to the different channels. What if I want to have an entirely different OneNote for a different project on a different channel with my Team. It doesn't seem like that is a remote possibility. Please change this. Thanks.

For those wanting to share feedback and influence change, you need to participate in the Microsoft Teams feedback channel here: 

https://microsoftteams.uservoice.com/forums/555103-public 

 

I thought that would work so I opened up separate channels for the different sections I would want in my OneNote. I added OneNote to each channel. When I tried to open the OneNote in desktop, all the sections were not there. Very frustrating. I finally gave up and just used OneNote instead of Desktop for collaboration purposes. I had high hopes for Teams but this has put a hard stop on implementing it as a truly integrated solution.

If you open the OneNote Teams Notebook in the Client (Desktop App or App on any Device) you have the full set of features and functionalities - including links between sections (see "Edit Notebook" in the OneNote Tab in Microsoft Teams).

I could not see the edited sections from each channel. Nor did any edits show up in the OneNote tab in Teams when I tried to view them there after editing in desktop.

I'm having the same issue. I create sections in the shared Teams Notebook in OneNote, but those sectiosn don't show up online or in the OneNote app for anybody else. 

This has been bothering me as well.  It looks like you can't even add a second section in the same Notebook as a new tab in Teams.  You can create an entirely separate OneNote, but that's not what I want to do.

I'm surprised this doesn't work for you.  I did everything you describe and when I see the OneNote file in the desktop app I see all the sections.  Each section relates to one channel.  You do need to go into each channel and add  a notebook and then open that in the OneNote desktop app.

For a new section just add another tab to the channel.  That will create a new section in Onenote but still within the same channel.  You can add as many onenote sections as you like here.  

 

If you already have the section in place you will have to create a new one and copy the pages across though as you cannot create a tab with the same name as an existing section.

Great suggestion. Thanks. I hadn't though of that.

Hello to everyone on this thread :)

 @Tom Laciano@Juan Carlos González Martín@Thomas Hanlon@Reid Gill, @Deleted, @Achim Bossler @Ryan Williamson @David Johnston@John Weet@Trevor Baxter

 

I'm a Product Manager on the OneNote team and have been working on the integration of OneNote inside of Teams. Thanks for all the discussion on this thread and your feedback, and sorry for finding this thread so late!

 

I'm happy to announce that we'll be shortly releasing some updates to the OneNote tab app, that will cover two main changes:

- the ability to add an existing notebook as a tab

- the ability to view the entire notebook (not just a section) inside a tab

 

This should solve most of the concerns mentioned here (sections created in the desktop app not showing up in Teams, problems with section linking). Please note that although there are plans to migrate existing tabs inside of Teams to the new experience, this will not happen when we release the update. You will need to remove and re-add the OneNote tab in order to see the entire notebook inside the tab.

 

Please note also that this new version of the OneNote tab will only be shipped to non-Education tenants.

 

Also, I'd love to get more feedback on how you and your organizations are using OneNote in Teams (and OneNote outside of Teams, for that matter). Please reach out to me at ailsalee@microsoft.com if you have further feedback/comments and or would like to have a Skype call about your experiences so far!

 

Thanks very much,

 

Ailsa

Thanks @Ailsa Leen for the update. It does appear you will solve the pain point I shared so I'll wait for the updates and report back if there is any continued gap.

 

I would consider my usage to be that my Notebook's are for customer projects. Sections will segment that project either by the location, the phase or anything that needs to be tracked uniquely from another section. The pages are used for meeting notes and key deliverable items. 

The meeting integration with Skype is helpful to have a record of who attended, it would be nice if that add-in grabbed the full invite roster and then showed the attendees as this would help in sending email from OneNote to all project participants. 

 

Tom 

Is there a reason for this

 

"Please note also that this new version of the OneNote tab will only be shipped to non-Education tenants."

 

I work with Teams in education. Why would you keep OneNote broken?

consolidate our feedback in uservoice... here is an example idea that I voted for: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18928609-onenote-section-group

I was hoping for a _Section Group_ for a channel tab.   If you agree, please vote here: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18928609-onenote-section-group

Hi Kenneth, thanks for your response,

 

We are also planning updates to the Education version of the OneNote/Teams integration which will be coming later next year. @Mike Tholfsen is the PM on the Education integration and I'm sure he'd like to hear more about what's broken so that we can plan appropriately to fix your issues.

 

Thanks again!

 

Ailsa

Ailsa,

When will these changes be implemented?

Thanks,

Tom

Alisa, I am also curious to know the rough timeline for this change. I am guessing you will post here when it happens?

Sorry for the delay @Tom Stone and @Lucas Chavez.

The update will be shipped next week. I will update the thread when it is available :)

 

Thank you very much for your patience so far and Happy New Year!

 

Ailsa

Just to add to the notes already here. Another potential point of confusion arises when using Teams on Android (and I presume iOS). If you open the OneNote tab in the Teams phone app it opens in the OneNote phone app, and you CAN see the other sections (and create more sections and pages, which could also be invisible within the Teams apps).

 

Personally, I think the product team should adhere to a general principle of consistency of experience across all integrations - i.e. just make it extremely similar to OneNote online.

Consistent experiences are the only way consumers can cope with the rapid pace of changes in technology - i.e. we need to use our intuition to make use of your software, we don't have time to read every product manual, and if you make this easier we will naturally gravitate to your products (and vice versa!). 

Great. Thanks you for keeping us up to date!

Excellent. Thanks for the update!

 

Which week were you referring to? Is the update available?

Hello!

 

I am delighted to announce that we have shipped the new OneNote tab app. This will allows users to both create new notebooks for a team and add existing notebooks. You may have to restart Teams to see the changes.

New Tab Config.PNG

Users are able to select a specific notebook section for the tab app to always show first. We will shortly be adding the ability to do so via the 'Browse notebooks' option, but currently you can do this by pasting a link to the specific section via the 'Paste a OneNote link' option. We will also shortly be adding the ability to add a new section to an existing notebook.

 

The new tab app will show an entire notebook within the tab, rather than just one section. However old OneNote tabs will not be affected. To take advantage of the new tab, please remove old OneNote tabs and re-add them using the new experience.

 

Thanks everyone for your patience and please do send any feedback about the OneNote integration, either through the 'Feedback' button in Teams, or in this forum, or directly to me at ailsalee@microsoft.com.

 

Thanks!

 

Ailsa

Awesome!!! Is this new tab rolled out to production or first to Targeted Release?

It's in production now!! :)

Great news ! Thanks for the update !

Could you please let us know why the new OneNote tab experience will not be made available to Education tenants?

 

Thank you.

I selected "Create a new notebook." and received the error: "Sorry, we're having trouble getting your notebook. Please Refresh"

 

image.png

Mmm...strange, it's working for me without problems
Cool. Good to know. I was able to make it work by using "Browse notebooks" option. And I pointed it to a notebook in my onedrive. I am not too satisfied with the solution because I think that means I own it now. I want Teams to own the notebook

Hi Stephen, thanks for your enquiry.

 

There is an update planned for the OneNote integration in Teams for Education. The team who will be working on this are still investigating and gathering requirements for Education scenarios, as the Class, Staff and PLC notebooks and scenarios are very different from Enterprise.

 

I'd recommend you get in touch with @Mike Tholfsen with any requests or questions you have about OneNote in Teams for Education.

 

Thanks!

 

Ailsa

Hi Lucas,

 

Sorry to hear about your issues with the OneNote tab. When you created the notebook originally, do you know if it was successfully created? You can check this with the following steps:

 

1. Go to the Files tab of your team and click 'Open in SharePoint Online'

Open In Sharepoint.PNG

2. Click on 'Documents' (the folder containing the channel folder)

Documents - General.PNG

3. Go to the 'Notebooks' folder and look for the notebook you originally created.

 

If the notebook is there, you can open it to add it to your 'Recently Opened' List. Then you'll be able to look in the 'Browse Notebooks' list and point your tab to that notebook instead of one on your OneDrive.

 

Let me know if that helps!

 

Thanks,

 

Ailsa

 

Thanks for the quick reply.

Following your instructions, I see they were all created actually. Cool.

So trying to use the "Paste a OneNote Link" option. I get the error "Only notebooks stored on SharePoint or OneDrive for Business are supported in Teams." The link I pasted came from the share icon one the OneNote file at the SharePoint location you described.

I then tried "Browse Notebooks" (first I opened the notebook in sharepoint) I saw the notebook I wanted selected it but then got the error "We couldn't save your tab settings. Please try again."

So not sure what is going on.

Regarding new feature of having all NoteBook (not only one section), it is being said 

"Users are able to select a specific notebook section for the tab app to always show first".

How? I do not find it.

 

In fact, I was using feature to have only one section per tab in order to use same Noteboook for all Team but one section per channel. That was really useful.

Ailsa, is the option to select a default section already available, am I overlooking something?
"Users are able to select a specific notebook section for the tab app to always show first."

Sorry Roque, didn't see you already asked. I also think that the previous setting was useful (displaying only the one OneNote section per channel). In certain cases the new option is welcomed, good that we have a choice!

Current Observations: After the Jan 11 update for OneNote tabs

  • The current template for Teams builds a SharePoint site that includes a OneNote Notebook stored in Site Assets
    • This is due to the Site Feature Site Notebook being active
    • The site notebook is named the same as the Team Name
    • The site notebook is not visible on Teams but can be accessed via the Open in SharePoint link
    • Adding the site notebook generates an error in Teams when using the OneNote Tab either by the browse Notebooks or Paste a Notebook link
  • Each Channel can have an added OneNote Notebook
    • This notebook is stored in the Documents library in SharePoint
    • This notebook is independent of other channels and notebooks stored on the site
    • Teams will display this notebook only in the given channel
    • Teams will sync this notebook between SharePoint and Teams
    • OneNote can switch between these Channel OneNotes just like you can with any other separate notebooks
  • Notebooks stored elsewhere like OneDrive can be used in Teams now via the Channels add Tab
    • The OneDrive OneNote Notebook can be added using the Browse Notebooks but fails when using the Paste a Notebook link both steps fail
      • In Notebook press share / copy link
      • Or OneDrive right click on Notebook File / Copy Link
    • The OneDrive OneNote Notebook does sync properly with Teams
    • The OneDrive OneNote Notebook can be added to multiple channels as needed using the tab function

Can anyone verify or point to documentation that this is the expected and correct behaviour? 

Bobby, to this point
<<The site notebook is not visible on Teams but can be accessed via the Open in SharePoint link>>
After creating a new Team, I was also surprised that it was not in the list of available Notebooks under the OneNote tab, but I found that going to the Sharepoint site and just opening the Team Notebook made it available in the list, then I can add it in Teams without using a link. I have done this with two new Teams, and it worked in both cases. I am wondering, is it just a matter of time before the notebook is available in a new team, or coincidence?

I have tried both ways of adding the Teams Notebook in SharePoint to a Channel Tab, neither work. I get the generic message: We could not save your Tab Settings Try again. or when using the Link this message - Only notebooks stored on SharePoint or OneDrive for Business are supported in Teams.

 

Is this something that needs reported to Microsoft or should it work? I am not finding any instruction sites telling me this works or is denied at this time.

 

Jiri, does selecting specific OneNote section work for you to open under specific Teams Channel? I do get the options, however no matter which OneNote section I select to be opened by in the respective Channels, I always get the first OneNote section opened instead... Thanks

Hi Zdenek, yes, I have the same - the first section/page always opens no matter what I select.
I am also having this behavior, but it is very recent. I had no problem doing this last week (and all of the OneNote tabs I set up last week are loading properly), but now any that I try to set up go only to the very first section/page regardless what I do.

I suspect this came along with the mentioned update. So by giving the option to use links to Sections it seems we have lost the ability to link specific Sections under specific Channels. I can also confirm this used to work a few weeks ago as all my Teams have been built this way...

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