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One of my user can not access Teams even though they are licensed

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Obaydullah Nakhuda
New Contributor

One of my users is not able to access teams they have been licensed correctly. The user keeps getting forbidden access to the team page. I have unlicensed them and also licensed them back but it still get the do not have access page with the forbidden url. This does work for other users though who have the same access. Any ideas will be greatly appreciated.

 

Obayd Nakhuda 

2 Replies
Solution
Well, for this issue I would recommend to open a support ticket...when you say "teams page": Do you mean accessing to teams,microsoft,com?

Hi Juan

 

I have manage to fix the issue. I unlicensed the user waited for an hour and license the user again for Microsoft Teams and this fixed it.

 

i tried this step before but I did not wait long enough after i unlicensed the user. I just had to be more patient.

 

thanks for your reply btw.

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