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One Note Error

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megbani
Occasional Contributor

I'm attempting to use a OneNote notebook in a team, however get the error message 30109 after creating the tab. It will open up when the 'Open in OneNote Online" button is pushed, but is there anyway to fix the issue so it's accessible within teams?

9 Replies
Have you tried:

Remove the tab - re add?
Tried to wait for some time?
Try via web client?
Tried creating a new notebook?

yes, yes, and yes. It's a preexisting OneNote so i was hoping there might be a way to keep the original notebook. Maybe i need to move it's sharepoint location?

Have you tampered with its location in SharePoint before?

No, I havent

Hi @megbani 

Are you seeing a list of your existing OneNote notebooks when you create a new OneNote tab?

@Gerardo D'Amico 

yes i do

@megbani and is the OneNote you are trying to use, do you have permissions to add it to your Teams site?

Is it stored in the same OneDrive that you sign into Teams with?

@Gerardo D'Amico  Yes it is under the same microsoft account as the team

@megbani not sure if this might help, though I found the error code you mentioned for OneNote APIs in Microsoft Graph here: https://docs.microsoft.com/en-us/graph/onenote-error-codes#30109 

 

30109 - Some users in the request do not exist.

And the first error displayed in your screenshot from Teams states:

Error response: The following users are invalid

Now, the OneNote you are trying to add to Teams - has it been previously shared with other users? And if so, do the shared users also have access to the Teams site? 

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