Oh no ... we can’t connect to the internet. Check your connection.

[Reddy7]

[#2]

Hi!

Can you login to Teams at https://teams.microsoft.com?

Best, Chris

[#3]

Yes, I'm able to login.

[#4]

Is internet connection working on the computer otherwise?
Is it only your client or is Anyone else affected?

Adam

[#5]

Try clearing the cache if it’s only your client:

https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/

[#6]

Everything is good for my colleagues. Internet connection is also good in my machine.

[#7]

Cleared all 13 items but still we have same issue.

[#8]

Do you have a proxy in your environment? Could also be firewall or a third party AV/AS blocking it?

Best, Chris

[#9]

Yeah, it seem like an local firewall or Av!
Try turning those off on the computer

[#10]

Firewalls also cleared from my machine.

[#11]

Can you connect outside your company network? So for example connect to the internet over WiFi off your phone? Would establish if it’s the network or something on your local machine.

[#12]

I tried this one also. but no use. I believe that this is due to new update in Teams.

[#13]

Do a complete uninstall and delete the teams folders mentioned earlier! Then install and try again!

[#14]

I am doing it every time when it throw me out. I am looking for correct solution.

[#15]

When it throws you out? Do you get to login occasionally?

[#16]

for every one hour. if I have meeting it will hold me. otherwise i will get this issue.

[#17]

It seems something is going on with your machine! Can you try collect the teams logs and post them?

[#18]

attached Log file.

[#19]

Do you know what time this occurred?

[#20]

hours. 2:30 pm IST to 9:30 pm IST.

[#21]

Unable to login to Microsoft Teams Desktop App, I am getting the below error when using desktop app

desktop-2bc90749-77ac-4baa-9290-1f35150e3083

Error code - net::ERR_TUNNEL_CONNECTION_FAILED

Failed to connect to settings endpoint

[#22]

@cedricskaria Please uninstall and install it again. Please check all your temp files are deleted before you install it.

Thanks,

Reddy

[#23]

@Reddy7 

Yes i uninstalled and reinstalled

i also uninstalled the entire office 2016 and reinstalled both office and teams, still the same

[#24]

@Christopher Hoard 

Yes i am able to login using webapp but somehow i could not login in teams desktop app

kindly suggest, getting error oh no we cant connect to the internet. check your connection 

---

@Christopher Hoard wrote:
Hi!

Can you login to Teams at https://teams.microsoft.com?

Best, Chris

---

[#25]

Hi @brijrautela,

Can you test it outside the corporate network? Sounds like there is a firewall/proxy blocking it.

Best, Chris

[#26]

hi  tried to other home network facing same issue , kindly help @Christopher Hoard 

[#27]

Could you please try to turn off firewall and any ANtiVirus software if possible

[#28]

I have same issue since yesterday

[#29]

Hello its working fine with old version (1.0.00.30452) please check  and confirm @sayan09 

[#30]

@brijrautela I uninstalled and made a fresh installation. working now.

Following is version stamp:

"Microsoft Teams Version 1.2.00.8864 (64-bit)"

[#31]

Could you please share the download link for this version
really appreciated

[#32]

Should be here

https://teams.microsoft.com/downloads

Best, Chris

[#33]

This step didn't helped

[#34]

This has started happening on several of our HP laptops and desktops.  

We get the same message if we try to open a web site in Chrome.  We are also not able to get logged into Skype for Business.  When trying to log into Skype for Business is says the server is not available.  

It is not a problem on all of our computers though.  But is seems like more and more are having this issue.  I suspect it is related to some recent updates but I have not been able to track it down.

[#35]

@NWMHC_IT_Specialist did you ever get your issue resolved? I am having the same problem.. thanks

[#36]

@andrewpholmesno we haven't solved this problem.  What I can tell you though is that, in our case anyway, it is related to how we have conditional access configured.

[#37]

Hi 

Please download Latest version of Teams, and installed, issue got fixed

[#38]

@andrewpholmes   Please download this version:   Microsoft Teams Version 1.2.00.13765

[#39]

@cannot display this sky.com webpage in chrome dev browser, returns ERR_TUNNEL_CONNECTION_FAILED error as shown in attached image.

I can display in chrome OK