Home

O365 teams user (non guest) gets removed in Teams automatically

%3CLINGO-SUB%20id%3D%22lingo-sub-334878%22%20slang%3D%22en-US%22%3EO365%20teams%20user%20(non%20guest)%20gets%20removed%20in%20Teams%20automatically%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334878%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20currently%20facing%20a%20wall%20with%20a%20current%20Microsoft%20teams%20issue%20that%20I%20no%20longer%20have%20an%20idea%20where%20to%20look%20into%20when%20finding%20the%20root%20cause.%20So%20in%20the%20organization%20there's%20an%20AAD%20group%20that%20is%20also%20teams%20enabled.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENow%20this%20AAD%20group%20has%20one%20user%20that%20keeps%20on%20getting%20removed%20automatically%20in%20Teams%2C%20when%20I%20look%20at%20the%20AAD%20group%20logs%20the%20initiator%20name%20is%20Microsoft%20teams%20services.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20can't%20seem%20to%20figure%20out%20the%20trigger%20of%20the%20removal%2C%20teams%20audit%20log%20has%20already%20been%20enabled%20and%20looking%20I%20don't%20see%20any%20hint%20that%20points%20to%20similar%20occurrence%20as%20you%20can%20see%20from%20here.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGuidance%20would%20be%20much%20appreciated.%20Thanks%20in%20advance.%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F72792i9076F62A22637C69%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%222019-02-12_10-38-10_teamsissue.jpg%22%20title%3D%222019-02-12_10-38-10_teamsissue.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-334878%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETips%20%26amp%3B%20Tricks%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-335045%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20teams%20user%20(non%20guest)%20gets%20removed%20in%20Teams%20automatically%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-335045%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3B-%20thanks%20for%20the%20response.%20That's%20the%20next%20logical%20step%20here.%20I%20was%20scouring%20the%20internet%20and%20teams%20documentation%20pages%20and%20can't%20find%20any%20relevant%20admin%20guide%20where%20to%20start%20digging%20re%3A%20this%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-334957%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20teams%20user%20(non%20guest)%20gets%20removed%20in%20Teams%20automatically%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334957%22%20slang%3D%22en-US%22%3E%3CP%3ETeams%20has%20it's%20own%20%22eligibility%22%20workflow%2C%20which%20seems%20to%20be%20interfering%20in%20your%20scenario.%20Most%20often%20we%20see%20this%20with%20Guests%2C%20but%20also%20with%20regular%20user%20types.%20And%20lets%20not%20even%20get%20started%20with%20Dynamic%20groups...%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EOpen%20a%20support%20case%20if%20you%20haven't%20already%2C%20they%20should%20be%20able%20to%20provide%20you%20details%20on%20why%20exactly%20is%20this%20happening%20in%20your%20scenario.%3C%2FP%3E%3C%2FLINGO-BODY%3E
royamnai
New Contributor

I'm currently facing a wall with a current Microsoft teams issue that I no longer have an idea where to look into when finding the root cause. So in the organization there's an AAD group that is also teams enabled. 

 

Now this AAD group has one user that keeps on getting removed automatically in Teams, when I look at the AAD group logs the initiator name is Microsoft teams services.

I can't seem to figure out the trigger of the removal, teams audit log has already been enabled and looking I don't see any hint that points to similar occurrence as you can see from here. 

 

Guidance would be much appreciated. Thanks in advance.

2019-02-12_10-38-10_teamsissue.jpg

 

 

 

2 Replies

Teams has it's own "eligibility" workflow, which seems to be interfering in your scenario. Most often we see this with Guests, but also with regular user types. And lets not even get started with Dynamic groups...

 

Open a support case if you haven't already, they should be able to provide you details on why exactly is this happening in your scenario.

@Vasil Michev - thanks for the response. That's the next logical step here. I was scouring the internet and teams documentation pages and can't find any relevant admin guide where to start digging re: this issue.

Related Conversations