08-16-2018 01:15 AM - edited 08-16-2018 02:19 AM
08-16-2018 01:15 AM - edited 08-16-2018 02:19 AM
as of few days it seems that notifications from chats are not being picked up by desktop app ?
I have Teams opened in the background, receive a chat and cannot see anything - there is no taskbar count, the chat message does not turn bold etc.
It seems to be the case for quite a few people in our company. Is this a known issue ?
I have submitted a problem via Teams, but wanted to check with community if this is something widespread?
08-16-2018 02:15 AMSolution
08-16-2018 02:17 AM
08-16-2018 07:24 AM
I can confirm that I have had this same issue, at first a thought things where very quiet and no one was sending my any messages or mentions, but then I opened Teams and the chat section and saw few messages.
I also don't get any notifications in Teams on Teams online meetings
08-21-2018 02:23 PM
I still have this issue even though Teams is telling me I have the latest version when I check for updates. Any other suggestion? I tried rebooting as well, but no luck.
08-21-2018 03:30 PM
08-22-2018 12:35 AM
perhaps you can share the build number where the issue is fixed?
Mine still says: You have Microsoft Teams Version 1.1.00.19963 (64 bit). It was last updated on 10/08/2018.
08-22-2018 06:34 AM
08-23-2018 09:13 AM
08-31-2018 10:26 AM
Same issue. No notifications on my Desktop app or on my Android phone app. We are testing Teams out but if we don't get notifications it cannot replace the current messaging apps we are using now. Teams is up today and I am an MS Insider but that does not explain the Android app having the same issues. Others with iphones also no not get notifications.
09-21-2018 05:18 AM
I'm having the same problem as well. Notifications are hit or miss on Android and desktop app. I also have an important channel that I'm following that I should be receiving e-mail notifications on, which also doesn't happen. Android notifications were working, but stopped randomly. I love the concept of Teams, but there's some very basic functionality that is absolutely necessary to us that just isn't quite there yet.
09-21-2018 05:22 AM
09-21-2018 05:30 AM - edited 09-21-2018 05:31 AM
For the android app, I have all notifications on and marked as Urgent and added it as a "Do not disturb custom exception". We use a specific channel for P1 calls, and I've missed two of them now because I wasn't notified in any way by the app. Both times were outside of business hours when I was nowhere near my computer. I've even tried uninstalling, reinstalling, clearing data & cache, etc... Still won't work. I'm open to any suggestions.
09-21-2018 05:51 AM
10-03-2018 03:00 AM
10-08-2018 05:18 AM
As of last week, I now get notifications on my mobile phone every time someone posts a message in the channel, but I still don't receive notifications when someone starts a meeting in the channel. Still buggy but it seems like it is getting better.
10-16-2018 04:05 PM
I have the same problem with the latest Android app. Zero notifications, even though it is set to always. I've disabled, re-enabled, reinstalled, nothing.
10-23-2018 01:25 PM
Hi all. I would just like to add that Microsoft Teams is still not sending out notifications properly. It seems that 'Chat' sends out notifications for most, however any time someone talks in any of the 'Teams' channels notifications do not appear.
10-23-2018 01:51 PM
@Sebastian WhincopThat sounds normal, you don't get notified for every post in every group you are a member. If you've chosen to Follow a channel (not just favourite it), and turn on the option for notifications for Followed message posts you'll get notified.
12-04-2018 07:52 AM
Im a new teams users trying to convince my entire org to move out of skype to teams but even though this ticket is not new, i still have no notifications on my android device.
Without such a basic feature there is no way this software can be properly used. has any anyone fixed ever fixed this?
01-18-2019 12:55 AM
Same issue for me here, users report that they miss notification or they don't see any notification on computer windows 10 or android
I suggest that microsoft create a site with tickets in progress, such as user voice but for issues on the platform to give us a clear vision on problems going on rather than posting on blog / creating tickets in our tenant :)
02-17-2019 09:23 PM
Notifications are still not working correctly. Just to know, on Android it is not working at all, if you mention someone in channel, or mention channel name to notify all. Conversations are buggy too. Probably you are trying to make notification algo like Slack, but you are not successful at all. Maybe better should be to create easy mechanism to notify users.
Mention or PM received, show notification - Desktop/Phone.
Reply on thread where are you mentioned, show notification.
Easy and effective.
If this will work, everything will be OK. More than OK. :)
02-27-2019 01:39 AM
In my organization we have same issue with notifications.
It is totally random. For few it works perfectly fine. For few work perfectly fine. We also have people for whom it sometimes works sometimes not.
It is really a shame because it seems to be great tool, way better then Skype.
03-07-2019 03:51 AM
We keep having this issue with our internal teams. We are constantly on the move and depend 100% on mobile notifications. They work when someone mentions you in a channel (@) but otherwise the push notifications don't show up in either IOS or Android phones.
03-07-2019 05:01 AM
03-07-2019 05:06 AM
Just noticed that Follow option is no longer around.
Also received update feature from Microsoft indicating that they will be rolling out changes to follow feature.
03-07-2019 05:09 AM
04-09-2019 06:42 PM
I am having issues receiving any form of notification from Teams. I have done the following:
- adjusted settings to ensure it is set to "banner" notifications;
- turned off Focus Assist;
- followed all my groups in team;
- uninstalled and deleted all files before re-installing; and
- restarting my computer (Microsoft 10).
However, I am still not receiving any pop-up notification. Only difference is that the green signal turns to red when I receive a notification. I am also the only one facing this issue amongst my colleagues.
Does anyone have any solution to this problem? I would appreciate any advice as this is a great app but I am sadly unable to use it.
04-24-2019 05:59 AM
@ywong09I have exactly the same issue. I start with my status set to Available, then I minimise Teams to the system tray. Someone then sends me a message but I get no notification; however, my status is automatically set to Busy instead. When I maximise Teams it shows my status as Available, but the system tray icon shows a red dot.
It's infuriating as Teams is being adopted by my organisation as its primary messaging app, and it appears to others as though I'm ignoring messages... and I think I'm the only person in my organisation experiencing this!
If it helps, I also run Teams on my home PC (with the same sign-in) and it works fine.
04-24-2019 07:17 AM
04-24-2019 07:49 AM
04-24-2019 08:08 AM
04-25-2019 06:00 AM
I'm no longer receiving pop-up notifications on my PC for chat.
In Settings -> Permissions -> Notifications seems to be hard set to off. I can’t change it.
04-25-2019 06:08 AM
04-25-2019 04:35 PM
Hi @NikRivers, my issue was similar although I am not sure if my status was automatically set to Busy when someone sends me a message. In any case, my issue has been resolved now! To be honest I am not sure how and why, but I did uninstall and delete all files in the computer related to Teams, then reinstalled the app again. I made sure all other settings were right (i.e. enabled Focus Assist, notifications turned etc.). You could try installing it on your phone to see if it works too. The changes may take some time to set, as mine took a day or two.
Hope this works soon!
04-25-2019 04:38 PM