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Notifications not working

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nthoendel
New Contributor

No one in our office receives notifications for messages in our team channel even when mentioned. No banner, sound or anything. I've checked multiple times that all notifications are set properly I'm at a loss. The one thing that does happen is the task bar icon in the bottom right hand corner goes from green to red.

2 Replies
make sure your users aren't set to DnD Status (Red status) otherwise they won't get notifications.

AV software has been known to block notifications from Teams before. Are you using desktop or web?

@Chris WebbWe're not in do not disturb mode, using desktop.

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