At the office we are starting to use teams and on my phone I have set up the notification to always, even if active on desktop so every time that someone wrote to me or comment with my name I get a notification which is exactly what I want.
We have create a teams which we use with a third party. We gave them the ''email address'' of our teams group and asked them to transfer the information to that account. In the group, we are receiving the e-mail without any problem the thing is I am not getting any notification on my phone and/or my desktop. I need to go in the group to see if we are getting messages... what am I missing.
Also, I check my phone setting for notification and all notifications are set to Yes for teams...
Make sure you favorite and follow the channel that they are emailing.
I want to say that emails don’t trigger the notifications but I have to verify 100% and you might have to use another method to get it to work but check to make sure you fav and follow it and let me know.
Best Response confirmed by
thiewx2789 (Occasional Contributor)