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Notification on Android

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thiewx2789
Occasional Contributor

Hello everyone, 

 

At the office we are starting to use teams and on my phone I have set up the notification to always, even if active on desktop so every time that someone wrote to me or comment with my name I get a notification which is exactly what I want. 

 

We have create a teams which we use with a third party. We gave them the ''email address'' of our teams group and asked them to transfer the information to that account. In the group, we are receiving the e-mail without any problem the thing is I am not getting any notification on my phone and/or my desktop. I need to go in the group to see if we are getting messages... what am I missing. 

 

Also, I check my phone setting for notification and all notifications are set to Yes for teams...

2 Replies
Solution
Make sure you favorite and follow the channel that they are emailing.

I want to say that emails don’t trigger the notifications but I have to verify 100% and you might have to use another method to get it to work but check to make sure you fav and follow it and let me know.

Oh thank you I had the teams under favorite but I was not following the channel. That fix my issue!!!

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