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Notification Issue

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Huy_trinh
New Contributor

I been looking around this forum and I haven't' found a fix for this. In the beginning when I first start Teams, I get notification on every message post in conversation on my phone/desktop app. and now I don't get it at all anymore. It just stopped. Anyone have a fix for this? Is there a setting I need to change?

4 Replies
None? For anything? Check your notification settings in your desktop client and phone! Make sure you check message notifications for channels you want it for etc! Is this only you?

@adam deltinger No one in my group get notify anymore. I didn't change any setting at all and everything seems to look like it should.  don't even get an email or banner notification.  

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For chat outside the team then? Other teams?
I’ve seen AV software do this before. But you also don’t get it On mobile? Log out of Teams in desktop and sign back in. It flushed most cache and might fix it. If not quit Teams in desktop and see if you get notifications on mobile at that point. If still no I suggest a support ticket.