06-29-2018 02:13 AM
06-29-2018 02:13 AM
we are starting out to move to Teams, however its a long processes and they need to coexist for a while so SfB users need to be able to send chat messages to Teams users. However this does not work now?? If a SfB user send an message to a Teams user it will end up in the mail box stating that someone message the person. I'm I missing some settings or why is this not working the SfB chats are routed to Teams?
thanks for any help on this.
06-29-2018 02:27 AM
06-29-2018 03:38 AM
thanks for the reply, I checked the new admin center today.. :) And saw that our coexistence mode was set to a depreciated setting so I set that mode to Island Mode is that the setting you are referring to? I did not see any other related setting on each specific user.
07-09-2018 02:53 PM
I've the same problem. I've already configured islands mode but SFB users cannot send messages for Team users, but a SFB user receives messages from Teams users.
Also, the presence are not accurate and I'm unable to make direct calls in the both ways.
Anyone can help?
07-09-2018 11:08 PM
Hi @Ivo Fernandes,
I have now an ongoing case with Microsoft about this, however for us the presence seem to work ok but chat messages between SfB and Teams are totally blocked. I will post update here as soon as I get new information from MS
07-10-2018 11:50 PMSolution
so I talked to Microsoft Support and now go the answer why this is not working. I didn't read the description of what Island Mode is:
Island Mode: Incoming VOIP calls and chats land in same client as originator
which means that Team chat will go to Team and SfB to SfB.. So the other option as for our Tenant at least is SfB Only which is that you only use SfB for chat and not Teams.
|TeamsOnly||Incoming calls and chats are routed to Teams||Teams only||End users can initiate calls and chats from Teams only. Skype for Business is only available to join meetings.|
This is the Mode we are looking for, we dont have that yet in our Tenant. I guess it is about to be released:
(requires SfB Online home)
|A single user runs only Teams. This user:|
08-06-2018 06:27 AM
@Martin Sagerstrand - Correct me if I'm wrong, but won't setting your UpgradePolicy to TeamsOnly for your tenant then block all users of that tenant from being able to use SFB? Or would you only be setting the TeamsOnly policy for those that are currently using Teams then preventing those users from being able to use SFB?
10-09-2018 04:11 AM
I guess we won't know until Microsoft actually give us the option.
Currently the 2 options are:
Islands: "Uses both the Skype for Business and Teams apps."
Skype for Business only: "Users receive chats and calls in Skype for Business."
Neither of these options would allow a Skype for Business user to have their message received by a Teams user.
If you try, you will get "User can't receive IMs right now. Status is unavailable or offline." even though they are online.
Sort it out Microsoft!
10-16-2018 05:10 AM
I agree on this, we have to wait and see when MS actually releases a new Coexistence Mode,
I found a new setting in Admin / Teams settings:
I try this and didn't work that great, did not end up as an SfB message, just an email stating the user to join Teams..
10-22-2018 07:11 AM
I think we have to wait for the other Modes to be released. We have chosen to go all in Teams now in our organization but until all users are on Teams we will run them parallel and hopefully next year the Teams Only mode is released and we will remove SfB.. That is our release plan anyways.
10-22-2018 09:39 AM
the teams-only mode is already available via Powershell to be assigned to your users.
10-22-2018 09:45 AM
10-22-2018 01:13 PM
that is good news, did anyone try this and what will happen in an organization with both Teams and SfB?
10-22-2018 01:28 PM
It's a policy you can set globally or per user. If you set it globally then no more Skype and welcome to the future.
If you set your global policy to Skype only, and then individual users to Teams only then you'll get messages passing between the two environments, and every user will only have one place to receive calls and messages.
10-22-2018 01:37 PM
10-24-2018 07:07 AM