SOLVED
Home

No tasks are showing in Planner for guest users

%3CLINGO-SUB%20id%3D%22lingo-sub-113608%22%20slang%3D%22en-US%22%3ENo%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-113608%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Everyone%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20setup%20external%20guest%20users%20for%20MS%20Teams.%20They%20can%20see%20the%20conversations%20and%20files%20that%20are%20uploaded%20to%20MS%20Teams%2C%20however%20they%20cannot%20see%20any%20tasks%20in%20the%20Team%20Planner%20even%20if%20they%20are%20assigned%20tasks.%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20effects%20both%20web%20and%20desktop%20Team%20access.%20Is%20this%20a%20bug%20or%20is%20this%20expected%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20and%20regards%2C%3C%2FP%3E%3CP%3EConrad%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-113608%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGuest%20Access%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-211334%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-211334%22%20slang%3D%22en-US%22%3E%3CP%3EBut%20my%20outside%20contractor%20to%20Planner%20still%20can't%20make%20edits%20to%20the%20tasks!%3F!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-199551%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-199551%22%20slang%3D%22en-US%22%3E%3CDIV%20class%3D%22popup-availabilty-date%20c-paragraph-4%20pmg-popup-availabilty-date%20pmg-pv-1515%22%3Ecopied%20from%20the%20O365%20roadmap%20site%20for%20everyone's%20info%3A%3C%2FDIV%3E%3CDIV%20class%3D%22popup-availabilty-date%20c-paragraph-4%20pmg-popup-availabilty-date%20pmg-pv-1515%22%3E%3CSPAN%3EMicrosoft%20Planner%20now%20supports%20guest%20access.%20You%20can%20assign%20tasks%20and%20collaborate%20with%20team%20members%20who%20are%20not%20a%20part%20of%20the%20tenant.%20This%20helps%20teams%20collaborate%20with%20their%20customers%2C%20vendors%2C%20and%20partners%20more%20effectively.%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20class%3D%22popup-availabilty-date%20c-paragraph-4%20pmg-popup-availabilty-date%20pmg-pv-1515%22%3EEstimated%20Release%3A%20Q2%20CY2018%3C%2FDIV%3E%3CDIV%20class%3D%22popup-feature-id%20c-paragraph-4%20pmg-popup-feature-id%20pmg-pv-0015%22%3EFeature%20ID%3A%2014702%3C%2FDIV%3E%3CDIV%20class%3D%22popup-c-date%20c-paragraph-4%20pmg-popup-c-date%20pmg-pv-0015%22%3EAdded%20to%20Roadmap%3A%2006%2F08%2F2017%3C%2FDIV%3E%3CDIV%20class%3D%22popup-LM-date%20c-paragraph-4%20pmg-popup-LM-date%20pmg-pv-0015%22%3ELast%20modified%20%3A%2005%2F30%2F2018%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-182127%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-182127%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EComing%20soon%20%3A)%3C%2Fimg%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EFeature%20ID%3A%2014702%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EMicrosoft%20Planner%3A%20%26nbsp%3BGuest%20User%20Access%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EMicrosoft%20Planner%20will%20support%20task%20assignment%20and%20collaboration%20with%20team%20members%20who%20are%20not%20a%20part%20of%20the%20tenant.%20This%20helps%20teams%20collaborate%20with%20their%20vendors%20and%20channel%20partners%20effectively.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EIn%20development%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EO365%2CPlanner%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E06%2F08%2F2017%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E04%2F11%2F2018%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EApril%20CY2018%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-170147%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-170147%22%20slang%3D%22en-US%22%3E%3CP%3EI%20used%20the%20F1%20license%20for%20my%20guests.%20At%20%244%20per%20month%2C%20it's%20not%20bad.%20Not%20true%20%22guest%22%20access%2C%20but%20a%20low%20cost%20alternative.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-168046%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-168046%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20sure%20it's%20technically%20possible.%26nbsp%3B%20The%20real%20question%20is%20how%20they're%20going%20to%20start%20charging%20us%20for%20guest%20users.%26nbsp%3B%20I%20have%20dozens%20of%20guest%2Fexternal%20users%20in%20Sharepoint%20and%20Microsoft%20doesn't%20get%20a%20dime%20for%20them.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWe're%20rolling%20out%20Groups%20and%20would%20love%20to%20see%20external%20users%20see%20Conversations%2C%20but%20that%20would%20require%20an%20Exchange%20account%20which%20is%20no%20different%20than%20any%20paid%20account.%26nbsp%3B%20At%20some%20point%20I%20see%20Microsoft%20having%20a%20cheap%20'G1'%20license%20for%20guests.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-166910%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-166910%22%20slang%3D%22en-US%22%3E%3CP%3EQ3%20seems%20a%20bit%20far%20away%20seeing%20as%20this%20seems%20like%20the%20most%20required%20feature%20of%20Planner%20becoming%20a%20standard%20app.%206%20months%20to%20allow%20guest%20access%20when%20the%20other%20apps%20already%20allow%20guest%20access%2C%20including%20the%20azure%20tenant%3F%20Seems%20a%20bit%20wonky.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EMy%20org%20nor%20any%20of%20the%20org's%20I%20consult%20with%20can%20consider%20Planner%20without%20having%20guest%20access.%20On%20top%20of%20that%2C%20the%20%231%20driving%20force%20to%20get%20people%20using%20teams%20is%20access%20to%20Planner%20as%20a%20tab.%20Without%20guest%20Planner%20access%2C%20the%20uptake%20on%20Teams%20usage%20has%20been%20very%20poor%20from%20my%20experience.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-162757%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-162757%22%20slang%3D%22en-US%22%3E%3CP%3EUnhappily%2C%20Tony%20is%20not%20an%20authority%20on%20this%20topic.%20All%20I%20can%20do%20is%20report%20what%20Microsoft%20says%20at%20a%20conference...%20It%20might%20be%20that%20they%20decided%20to%20prioritize%20other%20functionality%20for%20Planner%20(reported%20in%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.petri.com%2Fplanner-updates%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.petri.com%2Fplanner-updates%3C%2FA%3E)%20for%20a%20multitude%20of%20reasons%2C%20such%20as%20meeting%20some%20technical%20difficulties%20that%20they%20need%20to%20overcome%20and%20test%20before%20releasing%20functionality%20to%20customers.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-162691%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-162691%22%20slang%3D%22en-US%22%3E%3A)%3C%2Fimg%3E%20Q3...so%20still%20some%20time%20to%20wait%20for%20the%20feature....I%20guess%20will%20see%20it%20after%20summer%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-162647%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-162647%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20feature%20is%20on%20the%20roadmap%20marked%20as%20under%20development%2C%20and%20it%20has%20been%20updated%20this%20week.%3C%2FP%3E%0A%3CP%3ECurrent%20release%20estimate%20Q3%20CY2018%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-162646%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-162646%22%20slang%3D%22en-US%22%3Eignore%20this.%20I%20just%20saw%20Tony's%20reply%20that%20it%20still%20does%20not%20support%20it.%20Argh!!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-162644%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-162644%22%20slang%3D%22en-US%22%3E%3CP%3EDoes%20anyone%20know%20if%20this%20feature%20is%20live%20yet%3F%26nbsp%3B%20Im%20trying%20to%20allow%20guests%20to%20be%20able%20to%20view%20tasks%20assigned%20to%20them%20in%20teams%20and%20can%20see%20that%20the%20last%20post%20on%20this%20was%20June%202017%20and%20Tony%20Redmond%20said%20that%20at%20the%20Ignite%20conference%20it%20was%20becoming%20available%20'soon'%3F%26nbsp%3B%20My%20guest%20is%20still%20not%20able%20to%20view%20the%20task%20I%20just%20assigned%20to%20her%2C%20even%20thought%20she%20is%20part%20of%20the%20team%20and%20can%20see%20messages%20and%20sharepoint%20files.%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EIs%20there%20something%20I%20need%20to%20do%20to%20allow%20this%20other%20than%20just%20adding%20her%20to%20the%20task%3F%26nbsp%3B%20thanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-160966%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-160966%22%20slang%3D%22en-US%22%3E%3CP%3ENope.%20Planner%20still%20does%20not%20support%20guest%20user%20access.%20See%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.petri.com%2Fplanner-updates%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.petri.com%2Fplanner-updates%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-160862%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-160862%22%20slang%3D%22en-US%22%3E%3CP%3EAny%20news%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-150012%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-150012%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20any%20update%20on%20this%20feature%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-139038%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-139038%22%20slang%3D%22en-US%22%3E%3CP%3EStill%20seeing%20this%20issue.%26nbsp%3B%20Ignite%20is%20now%20months%20in%20the%20past.%26nbsp%3B%20%26nbsp%3BIs%20this%20going%20to%20be%20addressed%20soon%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-134736%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-134736%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%0A%3CP%3EIs%20still%20the%20case%20or%20has%20anything%20changed%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-114582%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-114582%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20letting%20me%20know%20the%20facts%20as%20reported%20at%20Ignite.%20It'll%20be%20good%20to%20see%20the%20product%20mature.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-114172%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-114172%22%20slang%3D%22en-US%22%3EAccording%20to%20information%20given%20at%20Ignite%2C%20Planner%20support%20for%20external%20access%20will%20come%20soon.%20When%20it%20does%2C%20external%20members%20in%20Groups%20and%20Teams%20will%20be%20able%20to%20access%20plans.%20Until%20then%2C%20you're%20out%20of%20luck.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-113653%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-113653%22%20slang%3D%22en-US%22%3ESanthosh%20is%20correct%2C%20we%20have%20external%20users%20(guests)%20in%20Groups%20and%20in%20Teams%2C%20but%20not%20in%20Planner%20so%20this%20is%20the%20reason%20of%20what%20you%20are%20seeing%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-113643%22%20slang%3D%22en-US%22%3ERe%3A%20No%20tasks%20are%20showing%20in%20Planner%20for%20guest%20users%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-113643%22%20slang%3D%22en-US%22%3E%3CP%3EI%20guess%20Planner%20service%20has%20to%20allow%20support%20fro%20External%20user%20access.%20Right%20now%20I%20can%20see%20Planner%20tasks%20can%20be%20assigned%20to%20users%20outside%20the%20organization%20from%20Planner%20and%20they%20will%20receive%20email%20notifications%20but%20cannot%20view%20the%20task%20boards.%20The%20same%20scenario%20applies%20to%20Planner%20on%20teams.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Deleted
Not applicable

Hi Everyone,

 

We have setup external guest users for MS Teams. They can see the conversations and files that are uploaded to MS Teams, however they cannot see any tasks in the Team Planner even if they are assigned tasks. 

This effects both web and desktop Team access. Is this a bug or is this expected? 

 

Thanks and regards,

Conrad

20 Replies
Solution

I guess Planner service has to allow support fro External user access. Right now I can see Planner tasks can be assigned to users outside the organization from Planner and they will receive email notifications but cannot view the task boards. The same scenario applies to Planner on teams. 

Santhosh is correct, we have external users (guests) in Groups and in Teams, but not in Planner so this is the reason of what you are seeing
According to information given at Ignite, Planner support for external access will come soon. When it does, external members in Groups and Teams will be able to access plans. Until then, you're out of luck.

Thanks for letting me know the facts as reported at Ignite. It'll be good to see the product mature. 

 

Hi,

Is still the case or has anything changed?

Still seeing this issue.  Ignite is now months in the past.   Is this going to be addressed soon?

Hi, any update on this feature?

 

Nope. Planner still does not support guest user access. See https://www.petri.com/planner-updates

Does anyone know if this feature is live yet?  Im trying to allow guests to be able to view tasks assigned to them in teams and can see that the last post on this was June 2017 and Tony Redmond said that at the Ignite conference it was becoming available 'soon'?  My guest is still not able to view the task I just assigned to her, even thought she is part of the team and can see messages and sharepoint files. 

 

Is there something I need to do to allow this other than just adding her to the task?  thanks

ignore this. I just saw Tony's reply that it still does not support it. Argh!!

This feature is on the roadmap marked as under development, and it has been updated this week.

Current release estimate Q3 CY2018

:) Q3...so still some time to wait for the feature....I guess will see it after summer

Unhappily, Tony is not an authority on this topic. All I can do is report what Microsoft says at a conference... It might be that they decided to prioritize other functionality for Planner (reported in https://www.petri.com/planner-updates) for a multitude of reasons, such as meeting some technical difficulties that they need to overcome and test before releasing functionality to customers.

Q3 seems a bit far away seeing as this seems like the most required feature of Planner becoming a standard app. 6 months to allow guest access when the other apps already allow guest access, including the azure tenant? Seems a bit wonky.

 

My org nor any of the org's I consult with can consider Planner without having guest access. On top of that, the #1 driving force to get people using teams is access to Planner as a tab. Without guest Planner access, the uptake on Teams usage has been very poor from my experience.

I'm sure it's technically possible.  The real question is how they're going to start charging us for guest users.  I have dozens of guest/external users in Sharepoint and Microsoft doesn't get a dime for them.

 

We're rolling out Groups and would love to see external users see Conversations, but that would require an Exchange account which is no different than any paid account.  At some point I see Microsoft having a cheap 'G1' license for guests.

I used the F1 license for my guests. At $4 per month, it's not bad. Not true "guest" access, but a low cost alternative. 

Coming soon :)

 

Feature ID: 14702
Microsoft Planner:  Guest User Access
Microsoft Planner will support task assignment and collaboration with team members who are not a part of the tenant. This helps teams collaborate with their vendors and channel partners effectively.
In development
O365,Planner
06/08/2017
04/11/2018
April CY2018

But my outside contractor to Planner still can't make edits to the tasks!?!