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New Team "files" tab and SharePoint connectivity missing

%3CLINGO-SUB%20id%3D%22lingo-sub-173163%22%20slang%3D%22en-US%22%3ENew%20Team%20%22files%22%20tab%20and%20SharePoint%20connectivity%20missing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-173163%22%20slang%3D%22en-US%22%3E%3CP%3EHello.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ESince%20I%20have%20created%20a%20new%20Team%20in%20Teams%20last%20week%2C%20we%20are%20still%20waiting%20the%20deployment%20to%20be%20finished.%20When%20clicking%20on%20%22Files%22%20tab%20in%20the%20default%20channel%2C%20there%20still%20remains%20this%20message%3A%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%0A%3CDIV%20class%3D%22drag-cta%22%3E%26nbsp%3B%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta%22%3E%22We%20are%20setting%20up%20your%20file%20directory.%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3ETry%20refreshing%20the%20page%20after%20a%20few%20minutes%20or%20check%20back%20later.%22%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%26nbsp%3B%3C%2FDIV%3E%0A%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F30523i66184EC91FA5A4AC%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Teams_2018-03-19_13-49-30.png%22%20title%3D%22Teams_2018-03-19_13-49-30.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3EIt%20is%20also%20impossible%20to%20create%20new%20WIKI%20or%20to%20jump%20to%20the%20SharePoint%20Website%3A%26nbsp%3B%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20838px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F30524i2A8454D934BEBF19%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Teams_2018-03-19_13-50-43.png%22%20title%3D%22Teams_2018-03-19_13-50-43.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%26nbsp%3B%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3EThe%20error%20messsage%20is%20just%20the%20same.%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3EAs%20this%20Team%20is%20working%20since%20a%20couple%20of%20days%20I%20don%C2%B4t%20want%20to%20delete%20and%20recreate%20it%20now.%20Can%20anyone%20help%20here%3F%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%26nbsp%3B%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3EThanks%20and%20best%20regards%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3EThomas%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%26nbsp%3B%3C%2FDIV%3E%0A%3CDIV%20class%3D%22drag-cta-subtext%22%3E%26nbsp%3B%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-173163%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-173212%22%20slang%3D%22en-US%22%3ERe%3A%20New%20Team%20%22files%22%20tab%20and%20SharePoint%20connectivity%20missing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-173212%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Thomas%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EOpen%20the%20ticket%20in%20Office%20365%20Admin%20Portal%20is%20the%20best%20way.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-173170%22%20slang%3D%22en-US%22%3ERe%3A%20New%20Team%20%22files%22%20tab%20and%20SharePoint%20connectivity%20missing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-173170%22%20slang%3D%22en-US%22%3EThank%20you.%20Where%20is%20the%20best%20place%20for%20opening%20ticket%20for%20Microsoft%20Teams%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-173169%22%20slang%3D%22en-US%22%3ERe%3A%20New%20Team%20%22files%22%20tab%20and%20SharePoint%20connectivity%20missing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-173169%22%20slang%3D%22en-US%22%3EFor%20some%20resaon%20this%20Team%20has%20not%20ben%20properly%20creaated%20and%20the%20SPO%20part%20is%20missed...can%20you%20open%20a%20support%20ticket%20so%20they%20can%20see%20what%20have%20happened%3F%3C%2FLINGO-BODY%3E
Thomas Buck
New Contributor

Hello.

 

Since I have created a new Team in Teams last week, we are still waiting the deployment to be finished. When clicking on "Files" tab in the default channel, there still remains this message: 

 

 
"We are setting up your file directory.
Try refreshing the page after a few minutes or check back later."
 
Teams_2018-03-19_13-49-30.png
It is also impossible to create new WIKI or to jump to the SharePoint Website: 
Teams_2018-03-19_13-50-43.png
 
The error messsage is just the same.
As this Team is working since a couple of days I don´t want to delete and recreate it now. Can anyone help here?
 
Thanks and best regards
Thomas
 
 
3 Replies
For some resaon this Team has not ben properly creaated and the SPO part is missed...can you open a support ticket so they can see what have happened?
Thank you. Where is the best place for opening ticket for Microsoft Teams?

Hi Thomas,

 

Open the ticket in Office 365 Admin Portal is the best way.

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