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Highlighted
Mac Autrey
New Contributor

Hello, 

 

My team is used to other chat programs such as Glip or Skype which usually pop-up a window when a message is sent, or send a loud ding so you know to check it. While this may annoy some people, others in my team have requested it as a feature so they notice when a conversation or IM is initiated in Teams. 

 

My team members tend to fall back to older programs due to lack of louder more visible notifications. 

 

Is there a workaround to this until Microsoft builds in better notification systems? 

 

Any ideas?

 

Thanks.

-Mac

17 Replies
what client are you using? Teams has notifications like Skype all day long aka "Banner" notifications for everything and a sound. Not to mention toast notifications on toolbar and in the application.
Thank you, Chris. I just had my team follow the channels. Hope that helps. Sounds like they want a loud notification no matter who post or what team or channel it is. We are a small group.
Yup, a follow will alert for everything. (Assuming your notification setting in settings for followed channels is setup for banner)

Another useful one is Favorite but not follow the channel, this allows you get to channel mentions and see bold when new mentions arrive if they don't want everything to notify.
Atleast on Mac, it doesn't. Calls, mentions, private chats... If Teams is in the background, there is nothing.

I would say, that they wants notification so, that if you will have minimalized Microsoft Teams (native app) client and somebody will send you message, that small rectangle will overlap your active screen for let say 5 seconds and you will know, who write to you and will see shortcut of message (let say first 30 characters). It would be useful if you will have installed teams client on the desktop and use for example remote desktop to work on another computer remotely,  because without this notification you have no way hot to notice, that somebody wants to communicate with you without constantly checking it yourself. Skype for business had this type of notification, Outlook has as well this type of notification.

This notification is usually displayed at the right bottom corner of the screen for several seconds.

As well skype notifies you when somebody will connect like this way:

image.png

 

I have already find out workaround for this here: https://techcommunity.microsoft.com/t5/Microsoft-Teams/No-toast-notifications-in-Teams-Desktop-App/t...

 

It is needed to have channel in favourite, setup follow on given channel, have setup notifications to minimally banner and after changing this setting is needed to sign out and sign in, in order to have changed setting any effect.

 

Maybe the new "Priority notifications" will do the trick for you? It alerts the recipient to an urgent message and automatically notify the recipient every two minutes for up to twenty minutes.
https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/What-s-new-in-Teams-Ignite-Edition/ba-p/...

 

I don't know if this counts as "workaround" or "hack", but we've just solved it by using Teams in the browser (via office.com) rather than the desktop app, and then when Chrome asks "Do you want to enable desktop notifications?" take the unusual step of saying Yes...

 

Bingo!  A less-featureful but still useful toast notification on OS X!

And if you want the notifications to last longer, do a search for 'ease of use' on your computer - there's a setting for both Windows 10 and Windows 7 to extend the length of the notification. That helps when 5 seconds is just too short. Drawback then is you usually have to close them manually to get rid of the whole thing!

 

I really like the Chrome notification system - I've turned that on as well.

And I use my phone with Teams notifications in persistent mode.

 

Course now all my computers are notifying me - desktop, phone, mac, iPad, watch.... 

My problem with this is that it doesn't work quite like Skype for business.  If I don't open up the Teams window and it is just running in the background, I will get notifications in the system tray, but new messages will not flash in the tool bar like Skype.  If I'm away from my desk when I get a message, I won't always see the system tray icon as it is much less noticable.  And if I am working with a Remote Desktop session, that usually covers that system tray icon on my main screen anyway.  I would love if it could also flash in the toolbar like it does if you have the main team window open.  I would then be much more likely to see that on either of my monitors.

Hi! I believe there is a uservoice for this!

Go in and vote!

Https://microsoftteams.uservoice.com

This is an old thread but, just in case it's useful for others... in Teams, click your profile pic in the upper right-hand corner of screen > Settings > Notifications.  Can enable banners, emails, etc.  Pretty helpful. 

@Christopher Webb You're right, there is a "sound", but I can't hear it if I am busy with something else.  I have missed the alert many times.  I want a foghorn!  Something I can really notice.  I work from home so it won't bug anyone else, but it will really let me know when someone wants to reach me.


@Christopher Webb wrote:
what client are you using? Teams has notifications like Skype all day long aka "Banner" notifications for everything and a sound. Not to mention toast notifications on toolbar and in the application.

 

As with anything else thou, you have the activity feed and toasts to let you know you missed the notifications. Make sure you pin or pay attention to Teams in Taskbar, you'll see a red mark when you have a notification. I've gotten used to just watching that.

Bump...  Chris that is good info to know but back to the point the ability to make sure that your boss's IM is not lost in the frey is really what is needed.     Just checking in if there is a better solution to suggest.  Great feedback from everyone.. however, did not see the IM due to fighting a fire for someone else.   Any thoughts on how we can pop to new window or something for all messages from a VIP?

Not possible. However you have alternatives you need to teach your folks to use if it's urgent. You can set a chat and mark it urgent (assuming it's enabled) that will alert you every 2 minutes for 20 minutes. Also if you teach to always use @mentions, even in chats, it will add it to your activity feed as well. You can also set your priority notification people so it will break through anytime you are set to DND and or busy due to being in remote session or meeting.

Another habit getting into is using minimize when closing Teams window, as it will flash the taskbar icon if so. If you click the x like most people have a habit of doing it removes it from taskbar and you won't see the new message count number (red mark) or flashing.

Anyway, not exactly fixes, but these tips should help drastically.
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